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02 February 2012 08:45
The airline Spanair went bust, stranding thousands of passengers who had to find alternative flights
At least 22,000 passengers have been affected after an airline went bust, stranding customers at Spanish airports.
Customers were left having to buy their own tickets to get home although they were allocated special lounges, said airports authority AENA.
The disaster will have meant floods of calls by angry and frustrated travellers to
travel insurance firms in a bid to obtain payouts.
The company, Spanair, which flies within Spain and to Europe and Africa, had to cancel all future flights at just half an hour's notice "as a measure of caution and safety."
But angry passengers were left queueing at an airport in Palma, Mallorca, last Saturday, although the situation was reported as normal at Madrid's Barajas airport and Barcelona's El Prat by AENA.
Rival airlines including Iberia, Vueling and easyJet took on the stranded passengers.
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World First is a trading name of Rothwell & Towler (2013) Ltd and is an appointed representative of Crispin Speers & Partners Ltd who are authorised and regulated by the Financial Conduct Authority, FCA register number 311507. Travel insurance premiums and availability of cover may vary depending on individual circumstances. If you are a consumer insured (i.e. a person buying insurance wholly or mainly for personal purposes unrelated to your employment), you have a duty to take reasonable care to answer questions fully and accurately, and that any information you volunteer is not misleading. This duty exists before the cover is placed, when renewed, or altered at any time throughout the duration of the policy. If you do not do so, your Insurer may be able to void your policy from inception. Rothwell & Towler (2013) Ltd, Registered in England No. 08294942. Registered Office: St Clare House, 30-33 Minories, London EC3N 1PE.
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