Call for an instant quote 0345 90 80 161
Open Mon to Fri 08:30 - 19:00 | Sat 09:00 - 16:00 (GMT)
Or call 0345 90 80 161
17 May 2012 08:54
"Based on our experience we would recommend World First without any doubt or hesitation"
Mrs Jacobs from Devon chose World First for her travel insurance, following a recommendation from a friend who has been with us for years. She had experienced some difficulty in getting appropriate cover for her pre-existing medical conditions as she has high cholesterol and blood pressure.
Mrs Jacobs took an annual policy with us for just £171, so she and her husband could then very much look forward to a carefree holiday to Las Vegas.
Unfortunately it turned out to be otherwise. During the holiday Mrs Jacobs was taken very ill with severe abdominal pain. She was admitted to hospital where she was diagnosed and treated for pancreatitis.
Mr Jacobs got in touch with us immediately, following our instructions for emergency assistance. He says, "From my very first call, World First Travel Insuance provided exemplary customer service. I was fully supported every step of the way in getting my wife excellent medical treatment to getting her home safely and comfortably. World First demonstrated such professionalism and genuine concern and care for us. I can’t speak highly enough of them."
Mrs Jacobs spent a total of 10 days in hospital and through World First's emergency medical provider, May Day Assistance, her repatriation home was arranged as soon as it was sensible to do so. Mr Jacobs, a former GP, accompanied her, otherwise a nurse would have been sent out to travel with her to ensure her wellbeing during her return journey.
Mr and Mrs Jacobs agree, "Based on our experience we would recommend World First without any doubt or hesitation. We've already sent a friend of ours who has diabetes and an atrial fibrillation to you. We are both really grateful for everything World First has done for us."
17 July 2019
Want to experience a different side of Portugal? Check out one of these great destinations that lie a step or two away from the standard tourist trail...
[more...]
08 July 2019
Want to taste the real France? Experience the best French food and drink at one of these excellent foodie festivals. Perfect for food and wine lovers everywhere!
Tired of the same old travel options? Explore the best travel experiences at one of these weird and wacky festivals from around the world.
Heading to the beach? Pack everything you need for the whole family by following this simple checklist.
05 July 2019
Heading off for some sun this summer? Protect your family's skin with these top tips to stay safe in the sun and prevent sunburn and lasting skin damage.
28 June 2019
Tired of paying over the odds for your family's summer holiday? Keep your costs down with our guide on how to get away for less...
Want to see Europe's greatest sport stars go head-to-head? Then head to Minsk! The capital of Belarus hosts this year's European Games – here's everything you need to know before travelling.
Heading to the European Games? Get more from your trip to Minsk by visiting some of these must-see attractions in the capital of Belarus.
Heading to the Austrian Grand Prix this summer? Get more out of your trip to Spielberg's iconic Red Bull Ring circuit with our guide to the local area.
07 June 2019
Thinking about going camping in France this summer but don't know where to try? Here's our quick guide to the best places to camp, whatever you're looking for.
Get hitched without a hitch! Here are our top tips on how to choose your perfect wedding location abroad, covering everything from food to legalities.