Call for an instant quote 0345 90 80 161
Open Mon to Fri 09:00 - 17:30 | Sat 09:00 - 16:00 (GMT)
06 September 2012 11:57
"I spoke to two different ladies and they were so helpful. They both were so patient, polite and understanding." - World First customer
A pensioner couple from Weymouth had been with their travel insurer for a number of years but the cost of their policy was getting alarmingly expensive as they were getting older and had each been diagnosed with medical conditions.
The lady of the couple started to shop around and as they don't have a computer she did so by phoning Customer helplines. She says, "Helplines just didn't prove to be helpful. One company representative was very rude and abrupt telling me, "To go online and stop time wasting as they had tens of people waiting to speak to them." It was quite upsetting.
She then spotted our advertisement in the Daily Mail, so gave us a call and got a much better response.
The lady says, "I spoke to two different ladies and they were so helpful. They both were so patient, polite and understanding. The questions they asked relating to my husband's and my health were very simple but thorough and I was delighted when we were offered a policy for less than half the price of what we were previously paying."
She had found that other companies had made assumptions about her health when she declared pre-existing medical conditions, which greatly increased the cost of their proposals. As a travel insurer specialising in cover for hundreds of conditions World First has a far more sensible approach. We establish the appropriate level of cover and cost according to the impact the condition has on someone's health. We also insure people up to the age of 100.
The couple agree, "As we are approaching 75 we discovered World First just at the right time. We are planning to go to South Africa and then travel to European destinations. With our annual multi-trip policy from World First we can spend up to 31 days a year travelling."
19 February 2019
Hundreds of passengers have had their travel plans cancelled following the collapse of airline flybmi.
[more...]
16 February 2019
Holidaymakers were left fuming after a "lack of clarity" over Brexit led a Romanian airline to cancel flights from Liverpool's John Lennon Airport.
15 February 2019
British Airways celebrated Valentine's Day with a special flight where all members of the cabin crew were couples who work for the airline.
14 February 2019
The "concerning" level of stigma surrounding the human papilloma virus (HPV) could be putting some women off going for vital check-ups, campaigners are warning.
13 February 2019
Older people living with depression should be given better access to community activities and therapy instead of being prescribed antidepressants, researchers have urged.
12 February 2019
The Government has been criticised for failing to act on warnings about the link between processed meats and cancer, by the scientist who co-authored the original advice.
09 February 2019
A grandfather who has battled three types of cancer is cycling from Twickenham to Tokyo in time for the Rugby World Cup - all in aid of charity.
08 February 2019
Lovers of traditional fish and chips are embracing a more health-conscious version of their favourite food, a new study suggests.
07 February 2019
Two thirds of UK adults don't know they're able to lower their risk of developing dementia, new research has shown.
06 February 2019
More than 600 people a day are quitting their jobs to care for relatives, a charity has warned.
05 February 2019
Millennials in the US face an increasing risk of developing an obesity-related cancer, a new study has revealed.
02 February 2019
More than 100 people sought refuge at a pub high on Bodmin Moor overnight after heavy snowfall hit the A30, leading many stranded motorists to abandon their cars.