Call for an instant quote 0345 90 80 161
Open Mon to Fri 09:00 - 17:30 | Sat 09:00 - 16:00 (GMT)
06 September 2012 11:57
"I spoke to two different ladies and they were so helpful. They both were so patient, polite and understanding." - World First customer
A pensioner couple from Weymouth had been with their travel insurer for a number of years but the cost of their policy was getting alarmingly expensive as they were getting older and had each been diagnosed with medical conditions.
The lady of the couple started to shop around and as they don't have a computer she did so by phoning Customer helplines. She says, "Helplines just didn't prove to be helpful. One company representative was very rude and abrupt telling me, "To go online and stop time wasting as they had tens of people waiting to speak to them." It was quite upsetting.
She then spotted our advertisement in the Daily Mail, so gave us a call and got a much better response.
The lady says, "I spoke to two different ladies and they were so helpful. They both were so patient, polite and understanding. The questions they asked relating to my husband's and my health were very simple but thorough and I was delighted when we were offered a policy for less than half the price of what we were previously paying."
She had found that other companies had made assumptions about her health when she declared pre-existing medical conditions, which greatly increased the cost of their proposals. As a travel insurer specialising in cover for hundreds of conditions World First has a far more sensible approach. We establish the appropriate level of cover and cost according to the impact the condition has on someone's health. We also insure people up to the age of 100.
The couple agree, "As we are approaching 75 we discovered World First just at the right time. We are planning to go to South Africa and then travel to European destinations. With our annual multi-trip policy from World First we can spend up to 31 days a year travelling."
27 September 2016
Monarch Airlines says its flights are operating as normal amid fears the firm is in financial trouble.
[more...]
24 September 2016
Slim people who look physically healthy may still be at increased chance of being diagnosed with bowel cancer if they have raised insulin levels, according new research.
23 September 2016
Theresa May is being urged to give the go-ahead for flights to resume between the UK and Sharm el-Sheikh by the head of the cross-party parliamentary group on Egypt.
22 September 2016
Budget airline Jet2.com is to open its first base in the south of England at Stansted.
21 September 2016
Smoking rates have dropped to the lowest level on record in England, new figures show, suggesting messages about the health effects of cigarettes are hitting home.
20 September 2016
Concerns have been raised over flight disruptions caused by heavy drinking among passengers.
17 September 2016
British Airways' decision to launch direct flights from London to Tehran earlier this month positions Iran as one of the hottest destinations to visit in 2017, according to experts.
16 September 2016
More than 100 flights have been cancelled as French air traffic controllers go on strike again.
15 September 2016
Two thirds of MPs would support an expansion at Heathrow.
14 September 2016
TripAdvisor is launching a new homepage, making the booking of holiday activities and tours even easier.
13 September 2016
Travellers are to be charged to use fast lanes to get through passport checks in an attempt to cut queues.
09 September 2016
People travelling to regions affected by the Zika virus outbreak should practise safe sex for at least half a year upon their return, health leaders say.