Call for an instant quote
0345 90 80 161
Open Mon to Fri 09:00 - 17:30 | Sat 09:00 - 16:00 (GMT)
20 August 2013 09:34
Passengers on board the Virgin Atlantic flight had to spent the night in Gander Airport
Hundreds of passengers suffered prolonged disruption on Saturday as a flight from Heathrow to New York had to make an emergency landing at a small Canadian airport.
More than 250 people, including a number of British holidaymakers, on board the Virgin Atlantic VS25 flight were forced to stop at Gander Airport in Newfoundland overnight as there were no available hotel rooms in the local area.
A technical fault with refuelling is believed to have caused the unscheduled touch down, although the airline is yet to explain exactly what happened as engineers are currently performing tests on the problematic plane.
"Stuck at Gander Airport, Newfoundland.#Virgin 25 #Heathrow - NY put us here; claimed mechanical problems, then said it was low fuel #stranded," wrote passenger Matt Roberts on Twitter.
Sara Davar, who was also on the flight, added: "#Stranded @VirginAtlantic flight VS25 from LDN had to emergency land in Gander, Canada due to technical issues."
Newfoundland has a population of around 10,000 and passengers were told by Virgin officials that there were no rooms available in local hotels.
Adults and children therefore had to sleep in the airport terminal with just blankets for comfort.
Although nothing can be done at the time of such an event, customers can ensure they are covered should anything happen to their luggage during the ordeal by taking out adequate
travel insurance beforehand.
"Virgin Atlantic can confirm that flight VS25 from London Heathrow to New York JFK has diverted to Gander due to a technical fault," said a Virgin spokeswoman on Sunday. "All passengers and crew have remained at Gander overnight on 17th August and a replacement aircraft will take them to their destination today.
"The safety and welfare of passengers and crew is Virgin Atlantic's top priority. The airline would like to thank passengers for their patience and apologise for any inconvenience caused."
22 March 2017
Mountaineers looking to scale the world's highest peak may need to shell out for a GPS device, according to Nepal's tourism chief.
21 March 2017
The effects of being in skyscrapers, at concerts or even walking on wobbly bridges could help scientists understand the experiences of dementia sufferers, researchers are claiming.
18 March 2017
A young actor has released pictures of a lump on her throat that turned out to be thyroid cancer, with hopes the image will raise awareness and alert others who may be suffering from the disease.
17 March 2017
A "promising treatment" for aggressive blood cancer needs more evidence of its effectiveness before NHS doctors will be able to prescribe, a watchdog is warning.
16 March 2017
Millions of Brits are opting for coach holidays over jet-setting and cruises, new research indicates.
15 March 2017
Thousands of flights to and from America's north east have been cancelled in preparation for a "life-threatening" storm poised to hit the country.
14 March 2017
Seniors who experience weight loss should not put it down to the normal ageing process, experts are warning.
11 March 2017
Gatwick Airport is insisting it is still a "credible and deliverable" expansion option, as the airport experienced its busiest ever February.
08 March 2017
Strikes by French air traffic controllers (ATCs) are leading to delays and cancellations across the UK.
10 March 2017
Waiting times for kidney transplant patients have fallen significantly, health officials have said.
09 March 2017
A Dutch snowboarder has been fatally injured in the second avalanche to hit the French Alps in 24 hours.
07 March 2017
The risk of developing a deadly form of breast cancer can be cut by 40% by following a Mediterranean diet, new research has found.