Airlines face quiz on snow chaos

28 January 2013 09:43

An arrivals board at Heathrow airport shows delayed and cancelled flights due to the snowy weather

An arrivals board at Heathrow airport shows delayed and cancelled flights due to the snowy weather

The Government has revealed plans to ask airlines and Heathrow Airport to explain the cancellation of large numbers of flights amid the recent snow. Conservative peer Earl Attlee, a spokesman for transport, told the House of Lords questions would be asked about the disruption caused by the weather to people travelling by air. He said there had been less snow-related chaos than in 2010 but that the issue needed to be looked at in more detail. Cancelled flights have caused problems, underscoring the importance of arranging travel insurance when planning a holiday.

During question time, Attlee said Heathrow Airport had adopted the 14 recommendations made after an inquiry in 2011, which looked at how the airport could be made less vulnerable to disruptions. He said airlines had also made improvements to the way they respond to extreme weather conditions. But he said although there had been strides forward, ministers will ask for an explanation from airlines as to why there had been problems removing ice from aeroplanes at Heathrow and what could be done to improve the situation in the future.

Earl Attlee said Transport Minister Simon Burns planned to have a discussion with Heathrow's management. Tory former minister Baroness Browning said the upset caused to passengers who were unable to travel as planned should not be repeated the next time we suffer a similar amount of snow.

Share this on Facebook Tweet this Share this on LinkedIn Email this