Call for an instant quote 0345 90 80 161
Open Mon to Fri 08:30 - 19:00 | Sat 09:00 - 16:00 (GMT)
19 July 2012 09:43
A new app has been designed to boost holidaymakers' knowledge of their rights
Travellers will hope they never have to use it but if they do a new app will give them the perfect answer to anyone questioning their rights when they're stranded at an airport.
The European Commission's smartphone app will empower millions of holidaymakers, enabling them to instantly check their rights on air and rail transport and the compensation they may be entitled to for cancelled flights and missing or damaged luggage.
Though certainly no substitute for travel insurance the app can also provide official travel information and advice in the event of an emergency such as the 2010 Icelandic volcanic ash crisis. Next year information on the rights of sea, bus and coach travellers will be added.
European Commission vice president Siim Kallas, said: "How many of us have stood in an airport and felt the frustration of people telling you that you have no rights when you know you have!
"With this application millions of travellers can have easy access to the right information about their passenger rights when they most need it, when unexpected situations arise."
Martin Rothwell, managing partner at Rothwell & Towler, said: "The new app will be a great benefit to many millions of travellers who in recent years have encountered problems with travel arising from volcanic ash and financial failure of airlines or tour operators to strikes by baggage handlers.
"Anything that helps the traveller who is stranded or experiencing problems when holidaying overseas this summer will hopefully take some of the stress out of the situation."
02 September 2019
If you're visiting the Land of the Rising Sun for the rugby, here's everything you need to know about the World Cup's host cities...
[more...]
Not ready to wave goodbye to summer? Discover our top European destinations for last-minute summer sun...
Already stressing about that 8-hour flight? Make your journey more comfortable with our top tips for flying long-haul.
Heading on holiday to Japan? Get the most out of your trip to Tokyo with these must-see places in the Japanese capital.
Are you going on holiday to Japan? Get the most out of your trip by discovering these alternative, off-the-beaten-track destinations that will show you a different side to the Land of the Rising Sun.
21 August 2019
Travelling to Japan to watch the rugby? Here's everything you need to know about visiting the land of the rising sun, from payment methods to convenience store drinking!
Ready to experience the drama of rugby's greatest competition? Here's our guide to getting close to the action with a trip to magical Japan.
08 August 2019
Looking to travel back in time? Walk in the footsteps of Zeus and Apollo as you explore some of Greece's most iconic historical sites.
Want to explore off the beaten track? Discover your new Grecian paradise in one of these secluded island locations...
Find your favourite Greek food with our guide on how to let your taste buds explore the delicious flavours of Greece.
Ever wondered what life was like in Ancient Greece? Explore the city that many call the birthplace of Western civilisation by visiting these fantastic attractions in the legendary city of Athens.
Which Greek Island should I visit? A common question if you want to experience the beauty of Greece's many islands. Find the answer in our quick guide to ten of the best.