Call for an instant quote 0345 90 80 161
Open Mon to Fri 09:00 - 17:30 | Sat 09:00 - 16:00 (GMT)
Or call 0345 90 80 161
19 July 2012 09:43
A new app has been designed to boost holidaymakers' knowledge of their rights
Travellers will hope they never have to use it but if they do a new app will give them the perfect answer to anyone questioning their rights when they're stranded at an airport.
The European Commission's smartphone app will empower millions of holidaymakers, enabling them to instantly check their rights on air and rail transport and the compensation they may be entitled to for cancelled flights and missing or damaged luggage.
Though certainly no substitute for travel insurance the app can also provide official travel information and advice in the event of an emergency such as the 2010 Icelandic volcanic ash crisis. Next year information on the rights of sea, bus and coach travellers will be added.
European Commission vice president Siim Kallas, said: "How many of us have stood in an airport and felt the frustration of people telling you that you have no rights when you know you have!
"With this application millions of travellers can have easy access to the right information about their passenger rights when they most need it, when unexpected situations arise."
Martin Rothwell, managing partner at Rothwell & Towler, said: "The new app will be a great benefit to many millions of travellers who in recent years have encountered problems with travel arising from volcanic ash and financial failure of airlines or tour operators to strikes by baggage handlers.
"Anything that helps the traveller who is stranded or experiencing problems when holidaying overseas this summer will hopefully take some of the stress out of the situation."
19 March 2019
Looking for adventure? Create your perfect Scandinavian weekend with these alternative city break ideas.
[more...]
Lower your blood pressure with these fresh, healthy foods you can add to your diet.
02 March 2019
A Flybe flight was forced to abort take-off due to the cabin filling with "smoke" while it was accelerating along the runway at Exeter Airport.
01 March 2019
Holidaymakers will soon be able to take advantage of the first direct flight from London to Scotland's Western Isles after Loganair announced three new routes.
28 February 2019
Over one in five women in the UK wrongly think a smear test can detect ovarian cancer, new research has revealed.
27 February 2019
One in 10 UK adults over the age of 40 is living with Type 2 diabetes, new analysis suggests - but the real figure could be much higher.
26 February 2019
British Airways has revealed the second of its series of retro liveries being recreated as part of the airline's 100th birthday celebrations.
23 February 2019
The price of a prescription in England is set to rise again, the Government has announced, in a move some campaigners have called disappointing.
22 February 2019
Just half an hour of exercise every morning could be as effective as drugs at lowering daily blood pressure, research suggests.
21 February 2019
A British man accidentally used the wrong passport to fly from Prague to the UK, leaving his friend stranded in the Czech capital.
19 February 2019
Hundreds of passengers have had their travel plans cancelled following the collapse of airline flybmi.
16 February 2019
Holidaymakers were left fuming after a "lack of clarity" over Brexit led a Romanian airline to cancel flights from Liverpool's John Lennon Airport.