Call for an instant quote 0345 90 80 161
Open Mon to Fri 08:30 - 19:00 | Sat 09:00 - 16:00 (GMT)
16 May 2014 09:10
An excessively blue sea was one of the unusual complaints made to hotel staff
Moaning about the lack of a sea view in a hotel based in the middle of London was one of the more bizarre complaints uncovered in a poll carried out by a holiday search engine firm.
The staff at a hotel in the prestigious Mayfair area found themselves dealing with the customer's grievance despite the fact that London is one of the busiest cities in the world and is not located on the coast, the survey by Skyscanner showed.
Researchers questioned 400 hotel staff across the globe and found that one particular customer had demanded a refund of his hotel bill because he claimed his dog had not enjoyed its stay.
Another tourist demanded a partial refund from hotel bosses because he had been kept awake during his stay by his girlfriend's snoring, the poll revealed.
In a sign that everything comes down to someone's perceptions of an object, various hotels in the survey had received complaints that the bed sheets were too white, the sea was excessively blue, a serving of ice-cream was too cold and the bath was too large.
A lack of steak dishes being made available on the vegetarian menu, a waiter who was too handsome and a hotel's honeymoon suite not being put at the disposal of the mother of the groom made up the top ten complaints.
A litany of strange complaints was not the only bizarre things hotel staff had to deal with, as customers also made some unusual requests.
One guest asked for 16 pillows to aid their sleep, another asked for their room's toilet to be filled with mineral water while a third tourist enquired if the kitchen staff would be able to prepare crocodile soup.
While the complaints and requests detailed in the poll may be of a light-hearted nature, a comprehensive travel insurance policy gives peace of mind in the event of something serious going wrong while on holiday.
19 September 2019
Who invented rugby? Ahead of the greatest rugby competition in the world, we take a look at how the game spread around the globe...
[more...]
09 September 2019
What's the best place for a city break this September? Here are some of our favourite weekend destinations for a European getaway.
What's the best island to visit in Europe? Take a look at some of our top tips off the beaten track and find your very own island paradise...
02 September 2019
If you're visiting the Land of the Rising Sun for the rugby, here's everything you need to know about the World Cup's host cities...
Not ready to wave goodbye to summer? Discover our top European destinations for last-minute summer sun...
Already stressing about that 8-hour flight? Make your journey more comfortable with our top tips for flying long-haul.
Heading on holiday to Japan? Get the most out of your trip to Tokyo with these must-see places in the Japanese capital.
Are you going on holiday to Japan? Get the most out of your trip by discovering these alternative, off-the-beaten-track destinations that will show you a different side to the Land of the Rising Sun.
21 August 2019
Travelling to Japan to watch the rugby? Here's everything you need to know about visiting the land of the rising sun, from payment methods to convenience store drinking!
Ready to experience the drama of rugby's greatest competition? Here's our guide to getting close to the action with a trip to magical Japan.
08 August 2019
Looking to travel back in time? Walk in the footsteps of Zeus and Apollo as you explore some of Greece's most iconic historical sites.
Want to explore off the beaten track? Discover your new Grecian paradise in one of these secluded island locations...