Call for an instant quote 0345 90 80 161
Open Mon to Fri 09:00 - 17:30 | Sat 09:00 - 16:00 (GMT)
03 November 2011 09:25
British Airways and Virgin Atlantic scoop top airline honours
British Airways and Virgin Atlantic have come away clutching the majority of awards from a customer satisfaction survey.
Jetcost.co.uk revealed that BA was voted the most efficient airline and the carrier with the friendliest staff, while Virgin Atlantic won best airline food and was acknowledged to have the most attractive airline staff. The results were based on 1,232 votes cast.
Ryanair lost out to easyJet as best value-for-money airline, while Thomson Airways took the most-comfortable airline award.
The awards will act as a fillip to the winning companies, as the good reputation of airlines are among the things taken into account when travellers are arranging their next holiday, along with destination and the cost of travel insurance.
Jetcost.co.uk co-founder Jerome Cohen-Scali said: "It was surprising to see two supposedly non-budget airlines clinch the top spots, particularly when many know what a tough time they've had over recent years when it comes to flight sales.
"It seems that although passengers love to bag themselves a bargain, long-established airlines such as BA are still highly regarded in the minds of the UK flier."
23 September 2016
Theresa May is being urged to give the go-ahead for flights to resume between the UK and Sharm el-Sheikh by the head of the cross-party parliamentary group on Egypt.
[more...]
22 September 2016
Budget airline Jet2.com is to open its first base in the south of England at Stansted.
21 September 2016
Smoking rates have dropped to the lowest level on record in England, new figures show, suggesting messages about the health effects of cigarettes are hitting home.
20 September 2016
Concerns have been raised over flight disruptions caused by heavy drinking among passengers.
17 September 2016
British Airways' decision to launch direct flights from London to Tehran earlier this month positions Iran as one of the hottest destinations to visit in 2017, according to experts.
16 September 2016
More than 100 flights have been cancelled as French air traffic controllers go on strike again.
15 September 2016
Two thirds of MPs would support an expansion at Heathrow.
14 September 2016
TripAdvisor is launching a new homepage, making the booking of holiday activities and tours even easier.
13 September 2016
Travellers are to be charged to use fast lanes to get through passport checks in an attempt to cut queues.
09 September 2016
People travelling to regions affected by the Zika virus outbreak should practise safe sex for at least half a year upon their return, health leaders say.
08 September 2016
British Airways is apologising to passengers for delays after an IT glitch hit check-in systems.
07 September 2016
Tiny particles that are breathed in and taken into the brain through air pollution could trigger Alzheimer's disease, research finds.