Call for an instant quote
0345 90 80 161
Open Mon to Fri 09:00 - 17:30 | Sat 09:00 - 16:00 (GMT)
03 November 2011 09:25
British Airways and Virgin Atlantic scoop top airline honours
British Airways and Virgin Atlantic have come away clutching the majority of awards from a customer satisfaction survey.
Jetcost.co.uk revealed that BA was voted the most efficient airline and the carrier with the friendliest staff, while Virgin Atlantic won best airline food and was acknowledged to have the most attractive airline staff. The results were based on 1,232 votes cast.
Ryanair lost out to easyJet as best value-for-money airline, while Thomson Airways took the most-comfortable airline award.
The awards will act as a fillip to the winning companies, as the good reputation of airlines are among the things taken into account when travellers are arranging their next holiday, along with destination and the cost of
Jetcost.co.uk co-founder Jerome Cohen-Scali said: "It was surprising to see two supposedly non-budget airlines clinch the top spots, particularly when many know what a tough time they've had over recent years when it comes to flight sales.
"It seems that although passengers love to bag themselves a bargain, long-established airlines such as BA are still highly regarded in the minds of the UK flier."
01 December 2016
Pilots at German airline Lufthansa are on strike again after a two-day break in their campaign of walkouts.
02 December 2016
Britons are among the top spenders in Europe when it comes to holidays, new research has found.
30 November 2016
The UK should think about resuming flights to the popular tourism resort of Sharm el-Sheikh, according to a major United Nations agency.
29 November 2016
Plans are in place to develop a new aviation arrangement between the UK and US, to ensure holidaymakers can still fly between the two countries once Britain departs the EU.
26 November 2016
Hundreds of Lufthansa flights have been grounded after pilots working for the airline took part in a strike.
25 November 2016
The US is warning its citizens that Europe is facing a "heightened risk of terror attacks" at Christmas markets and other seasonal holiday events.
24 November 2016
A groundbreaking radiotherapy machine that can track the changing position of tumours in real time will soon be used to treat cancer patients in the UK.
23 November 2016
Top airline bosses are urging the government to scrap air passenger duty ahead of Wednesday's Autumn Statement.
22 November 2016
Winter sun is now the most popular holiday type, according to new research conducted by travel experts.
19 November 2016
A holiday price increase of 10% on trips to Europe could cause tourists to postpone their getaways next year, experts are warning.
18 November 2016
British citizens will no longer be able to travel freely to Europe without paying a "travel tax" or filling in visa forms under plans unveiled by Brussels.
17 November 2016
London mayor Sadiq Khan has signalled his support for a legal challenge to the expansion of Heathrow airport.