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28 September 2012 09:46
An automatic check-in service for passengers is being tested by BA
British Airways is testing out a new automatic check-in service for passengers this month that is part of a £5 billion investment the airline says will "change the future of airline check-in as we know it today".
The trial begins with selected flights from France. Passengers will be asked if they would like to check in automatically 24 hours before their flight, a time when many travellers are also considering travel insurance options. Passengers who choose the automatic check-in will be assigned a seat and sent their boarding passes electronically. The trial will be expanded in the spring to a wider group of passengers. The airline says if the trial is a success, it hopes to offer the automatic check-in option to all travellers by the end of 2013.
Frank van der Post, the British Airways brands and customer experience managing director, said: "Customers have so much to think about prior to a trip, be that finishing up in the office or getting the kids' suitcases packed. We're aiming to give them one less thing to think about by giving them the choice to be checked in automatically and sent their boarding pass electronically. Then they just need to drop off any bags and make their way to the plane."
23 September 2016
Theresa May is being urged to give the go-ahead for flights to resume between the UK and Sharm el-Sheikh by the head of the cross-party parliamentary group on Egypt.
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22 September 2016
Budget airline Jet2.com is to open its first base in the south of England at Stansted.
21 September 2016
Smoking rates have dropped to the lowest level on record in England, new figures show, suggesting messages about the health effects of cigarettes are hitting home.
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15 September 2016
Two thirds of MPs would support an expansion at Heathrow.
14 September 2016
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13 September 2016
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09 September 2016
People travelling to regions affected by the Zika virus outbreak should practise safe sex for at least half a year upon their return, health leaders say.
08 September 2016
British Airways is apologising to passengers for delays after an IT glitch hit check-in systems.
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