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28 September 2012 09:46
An automatic check-in service for passengers is being tested by BA
British Airways is testing out a new automatic check-in service for passengers this month that is part of a £5 billion investment the airline says will "change the future of airline check-in as we know it today".
The trial begins with selected flights from France. Passengers will be asked if they would like to check in automatically 24 hours before their flight, a time when many travellers are also considering
travel insurance options. Passengers who choose the automatic check-in will be assigned a seat and sent their boarding passes electronically. The trial will be expanded in the spring to a wider group of passengers. The airline says if the trial is a success, it hopes to offer the automatic check-in option to all travellers by the end of 2013.
Frank van der Post, the British Airways brands and customer experience managing director, said: "Customers have so much to think about prior to a trip, be that finishing up in the office or getting the kids' suitcases packed. We're aiming to give them one less thing to think about by giving them the choice to be checked in automatically and sent their boarding pass electronically. Then they just need to drop off any bags and make their way to the plane."
01 December 2016
Pilots at German airline Lufthansa are on strike again after a two-day break in their campaign of walkouts.
02 December 2016
Britons are among the top spenders in Europe when it comes to holidays, new research has found.
30 November 2016
The UK should think about resuming flights to the popular tourism resort of Sharm el-Sheikh, according to a major United Nations agency.
29 November 2016
Plans are in place to develop a new aviation arrangement between the UK and US, to ensure holidaymakers can still fly between the two countries once Britain departs the EU.
26 November 2016
Hundreds of Lufthansa flights have been grounded after pilots working for the airline took part in a strike.
25 November 2016
The US is warning its citizens that Europe is facing a "heightened risk of terror attacks" at Christmas markets and other seasonal holiday events.
24 November 2016
A groundbreaking radiotherapy machine that can track the changing position of tumours in real time will soon be used to treat cancer patients in the UK.
23 November 2016
Top airline bosses are urging the government to scrap air passenger duty ahead of Wednesday's Autumn Statement.
22 November 2016
Winter sun is now the most popular holiday type, according to new research conducted by travel experts.
19 November 2016
A holiday price increase of 10% on trips to Europe could cause tourists to postpone their getaways next year, experts are warning.
18 November 2016
British citizens will no longer be able to travel freely to Europe without paying a "travel tax" or filling in visa forms under plans unveiled by Brussels.
17 November 2016
London mayor Sadiq Khan has signalled his support for a legal challenge to the expansion of Heathrow airport.