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28 September 2012 09:46
An automatic check-in service for passengers is being tested by BA
British Airways is testing out a new automatic check-in service for passengers this month that is part of a £5 billion investment the airline says will "change the future of airline check-in as we know it today".
The trial begins with selected flights from France. Passengers will be asked if they would like to check in automatically 24 hours before their flight, a time when many travellers are also considering
travel insurance options. Passengers who choose the automatic check-in will be assigned a seat and sent their boarding passes electronically. The trial will be expanded in the spring to a wider group of passengers. The airline says if the trial is a success, it hopes to offer the automatic check-in option to all travellers by the end of 2013.
Frank van der Post, the British Airways brands and customer experience managing director, said: "Customers have so much to think about prior to a trip, be that finishing up in the office or getting the kids' suitcases packed. We're aiming to give them one less thing to think about by giving them the choice to be checked in automatically and sent their boarding pass electronically. Then they just need to drop off any bags and make their way to the plane."
28 October 2016
The success of the Hobbit fantasy film trilogy is fuelling tourism interest in New Zealand, new research suggests.
27 October 2016
Efforts are being made to tempt more young Britons on working holidays to Australia.
26 October 2016
People could be at a bigger risk of having high blood pressure if their home is close to a busy road, research has suggested.
25 October 2016
Almost 200 ill youngsters have been given the chance to enjoy a holiday of a lifetime thanks to the annual Dreamflight trip.
22 October 2016
A "perfect storm" of the falling value of the pound and security fears means holidaymakers are avoiding travel in Europe during October half-term.
21 October 2016
A union is warning of travel chaos over the Christmas period at four major UK airports, unless a baggage carrier transfers staff to other companies.
20 October 2016
Thousands of passengers faced travel chaos yesterday after rail service through the Channel Tunnel was suspended because of a power failure.
19 October 2016
People planning holidays from Gatwick Airport in the run up to Christmas could face travel chaos as unions threaten to strike over a pension dispute.
18 October 2016
Eurostar has said it will cut 12 services from London St Pancras to Paris and Brussels.
15 October 2016
Tourists in Thailand are being advised to "behave respectfully" and wear "sombre" clothing as the country mourns King Bhumibol Adulyadej.
14 October 2016
Holidaymakers are being warned to buy currency in advance as exchange rates being offered are as little as 0.96 euro to the pound at airports.
13 October 2016
Scientists say there is strong evidence air pollution and vitamin D deficiency can cause dementia.