Call for an instant quote
0345 90 80 161
Open Mon to Fri 09:00 - 17:30 | Sat 09:00 - 16:00 (GMT)
29 October 2015 08:18
Mobile roaming charges can leave users with huge bills
Mobile phone users holidaying in other European Union (EU) countries will soon face the same charges as they do in their home nation, it has been confirmed.
The European Parliament has given the go ahead for mobile roaming charges to be abolished from June 15, 2017.
The new rules mean mobile users in the EU will be charged the same to send texts, make phone calls and use data as they are in their own country.
The European Parliament has also ruled that roaming charges should be made cheaper from next spring.
From April 2016, operators will only be allowed to charge an extra three pence per minute - excluding VAT - for calls made from other EU countries.
Users, meanwhile, will only face having to pay an extra penny for each text they send and a maximum of three pence extra for each MB of data that they use.
As well as making the use of mobile devices cheaper for Britons abroad, the move will leave holidaymakers with extra cash to spend on accommodation, food, travel insurance and entertainment while they are away.
The new rules are designed to stop travellers being hit with massive charges after using their mobile phones in other EU countries.
Andrus Ansip, vice-president of the European Commission, says the move is the culmination of lengthy efforts to scrap roaming charges within the EU.
He says the move is not just about giving mobile users a better deal financially, but also about removing obstacles within Europe's Digital Single Market.
Mr Ansip says the decision also represents the first step towards establishing a Telecoms Single Market within the EU.
As well as ending roaming charges, other new rules will also add safeguards to the open internet by ensuring users can access websites of their choice without being unfairly slowed down or blocked.
These rules mean all online use will be treated equally, subject to tough but clear network security exceptions.
And that means consumers will not be blocked from using any services just because they do not pay an extra fee to internet service providers.
21 October 2016
A union is warning of travel chaos over the Christmas period at four major UK airports, unless a baggage carrier transfers staff to other companies.
20 October 2016
Thousands of passengers faced travel chaos yesterday after rail service through the Channel Tunnel was suspended because of a power failure.
19 October 2016
People planning holidays from Gatwick Airport in the run up to Christmas could face travel chaos as unions threaten to strike over a pension dispute.
18 October 2016
Eurostar has said it will cut 12 services from London St Pancras to Paris and Brussels.
15 October 2016
Tourists in Thailand are being advised to "behave respectfully" and wear "sombre" clothing as the country mourns King Bhumibol Adulyadej.
14 October 2016
Holidaymakers are being warned to buy currency in advance as exchange rates being offered are as little as 0.96 euro to the pound at airports.
13 October 2016
Scientists say there is strong evidence air pollution and vitamin D deficiency can cause dementia.
12 October 2016
More people are going on holiday than at any time in the past five years despite terror attacks and the impact of Brexit, according to a study.
11 October 2016
People from across North Carolina had to be rescued from their homes as the downgraded Hurricane Matthew blew out to sea - leaving a trail of destruction in its wake.
04 October 2016
People travelling abroad is on the rise, according to the World Tourism Organisation (UNWTO)
08 October 2016
A hurricane pelting the coast of Florida and described as a 'monster' by a local official has brought chaos to the state, with flights cancelled, homes evacuated and theme parks shut.
07 October 2016
Low-cost airline easyJet says its profits will nosedive as terrorist attacks and air traffic control strikes are taking their toll on the company.