All Policies Include Coronavirus Cover
Call for an instant quote 0345 90 80 161
Open Mon to Fri 09:00 - 17:30
Coronavirus FAQs
Questions about cover for coronavirus? Read our FAQs and find out what our policies can do for you. If you would like to contact us, please note we are currently only available 09:00 to 17:30 Monday to Friday due to reduced operational capacity. Thank you.
29 October 2015 08:18
Mobile roaming charges can leave users with huge bills
Mobile phone users holidaying in other European Union (EU) countries will soon face the same charges as they do in their home nation, it has been confirmed.
The European Parliament has given the go ahead for mobile roaming charges to be abolished from June 15, 2017.
The new rules mean mobile users in the EU will be charged the same to send texts, make phone calls and use data as they are in their own country.
The European Parliament has also ruled that roaming charges should be made cheaper from next spring.
From April 2016, operators will only be allowed to charge an extra three pence per minute - excluding VAT - for calls made from other EU countries.
Users, meanwhile, will only face having to pay an extra penny for each text they send and a maximum of three pence extra for each MB of data that they use.
As well as making the use of mobile devices cheaper for Britons abroad, the move will leave holidaymakers with extra cash to spend on accommodation, food, travel insurance and entertainment while they are away.
The new rules are designed to stop travellers being hit with massive charges after using their mobile phones in other EU countries.
Andrus Ansip, vice-president of the European Commission, says the move is the culmination of lengthy efforts to scrap roaming charges within the EU.
He says the move is not just about giving mobile users a better deal financially, but also about removing obstacles within Europe's Digital Single Market.
Mr Ansip says the decision also represents the first step towards establishing a Telecoms Single Market within the EU.
As well as ending roaming charges, other new rules will also add safeguards to the open internet by ensuring users can access websites of their choice without being unfairly slowed down or blocked.
These rules mean all online use will be treated equally, subject to tough but clear network security exceptions.
And that means consumers will not be blocked from using any services just because they do not pay an extra fee to internet service providers.
17 March 2020
Escape it all with a visit to one of the world's hidden island gems.
[more...]
02 July 2021
It's time for some Mediterranean sun and unforgettable sights. Here are five of our favourite must-sees in Malta.
Take your pick of the best beaches in Portugal, spanning more than 500 miles of the Portuguese coastline.
Holidays are back but not quite as we know them. Here's a quick guide to what to expect when travelling to and from green list countries.
28 February 2020
From tulip-filled trips to rose-tinged rests, these destinations are the perfect way to see in the new season.
04 January 2021
Join us on a journey to Ancient Greece to discover more about history's most revered statue.
Head north for a light show like no other. Discover how you can see the Northern Lights for yourself.
Discover more about the magnificent waterfall perched on the border of Zambia and Zimbabwe.
10 December 2020
Don't sleep on the world's most impressive dormant volcano.
A destination that stands head and shoulders above the rest.
19 November 2020
Take a tour of one of South America's most captivating natural landscapes.
Discover the hidden depths of the world's most recognisable desert gorge.