Call for an instant quote 0345 90 80 161
Open Mon to Fri 09:00 - 17:30 | Sat 09:00 - 16:00 (GMT)
03 March 2014 09:14
Finland minds its manners: hotel staff in Finnish destinations such as Turku are the politest in the world, a new report suggests
Holidaymakers are less likely to encounter a Basil Fawlty-style hotel in Finland than anywhere else in Europe, a new study has suggested.
The Scandinavian country heads a league table for polite hotel staff and good service compiled from a survey conducted by the accommodation booking website Hotel.info.
No holidaymaker can insure against impolite service.
But they can insure against most unexpected holiday hiccups, such as emergency medical cover, luggage and money, travel delays, personal liability and legal costs, by booking trusted travel insurance.
The Hotel.info poll found hotel staff in the Nordic countries, Germany and eastern Europe to be the best mannered, with Russia and Denmark among the least welcoming.
Seasoned travellers to Finland already revel in its promise of beautiful lakes, mountains and wild beauty, and winter wonderlands such as Lapland.
But new visitors to one of Europe's most northerly countries should also expect an equally enticing welcome from accommodation personnel, according to the survey.
This is offered across the nation, from the bustling capital of Helsinki to regional hotspots such as Turku and Tampere.
Finland scored the highest rating of 8.38 out of 10 in Hotel.info's table of the leading 20 European countries.
This was based on the approachability and expertise of hotel employees through the opinions of customers who have booked hotels via Hotel.info's website.
Categories included room quality and value for money, besides staff friendliness.
Hoteliers in Denmark and Russia did not fare so well, however.
They scored so badly on the friendliness of hotel staff that they languished outside the top 20.
Germany (8.37 out of 10) and Austria came equal second, with Hungary
Russia (7.66 out of 10) and Denmark (7.7) were among the worst-performing countries.
15 February 2019
British Airways celebrated Valentine's Day with a special flight where all members of the cabin crew were couples who work for the airline.
[more...]
14 February 2019
The "concerning" level of stigma surrounding the human papilloma virus (HPV) could be putting some women off going for vital check-ups, campaigners are warning.
13 February 2019
Older people living with depression should be given better access to community activities and therapy instead of being prescribed antidepressants, researchers have urged.
12 February 2019
The Government has been criticised for failing to act on warnings about the link between processed meats and cancer, by the scientist who co-authored the original advice.
09 February 2019
A grandfather who has battled three types of cancer is cycling from Twickenham to Tokyo in time for the Rugby World Cup - all in aid of charity.
08 February 2019
Lovers of traditional fish and chips are embracing a more health-conscious version of their favourite food, a new study suggests.
07 February 2019
Two thirds of UK adults don't know they're able to lower their risk of developing dementia, new research has shown.
06 February 2019
More than 600 people a day are quitting their jobs to care for relatives, a charity has warned.
05 February 2019
Millennials in the US face an increasing risk of developing an obesity-related cancer, a new study has revealed.
02 February 2019
More than 100 people sought refuge at a pub high on Bodmin Moor overnight after heavy snowfall hit the A30, leading many stranded motorists to abandon their cars.
01 February 2019
Smokers are almost twice as likely to quit with the help of e-cigarettes than if they rely on nicotine patches or gum, a study has found.
31 January 2019
Britain is bracing for the coldest night of the winter so far, with "significant snowfall" likely to cause further travel delays and school closures.