Call for an instant quote 0345 90 80 161
Open Mon to Fri 09:00 - 17:30 | Sat 09:00 - 16:00 (GMT)
03 March 2014 09:14
Finland minds its manners: hotel staff in Finnish destinations such as Turku are the politest in the world, a new report suggests
Holidaymakers are less likely to encounter a Basil Fawlty-style hotel in Finland than anywhere else in Europe, a new study has suggested.
The Scandinavian country heads a league table for polite hotel staff and good service compiled from a survey conducted by the accommodation booking website Hotel.info.
No holidaymaker can insure against impolite service.
But they can insure against most unexpected holiday hiccups, such as emergency medical cover, luggage and money, travel delays, personal liability and legal costs, by booking trusted travel insurance.
The Hotel.info poll found hotel staff in the Nordic countries, Germany and eastern Europe to be the best mannered, with Russia and Denmark among the least welcoming.
Seasoned travellers to Finland already revel in its promise of beautiful lakes, mountains and wild beauty, and winter wonderlands such as Lapland.
But new visitors to one of Europe's most northerly countries should also expect an equally enticing welcome from accommodation personnel, according to the survey.
This is offered across the nation, from the bustling capital of Helsinki to regional hotspots such as Turku and Tampere.
Finland scored the highest rating of 8.38 out of 10 in Hotel.info's table of the leading 20 European countries.
This was based on the approachability and expertise of hotel employees through the opinions of customers who have booked hotels via Hotel.info's website.
Categories included room quality and value for money, besides staff friendliness.
Hoteliers in Denmark and Russia did not fare so well, however.
They scored so badly on the friendliness of hotel staff that they languished outside the top 20.
Germany (8.37 out of 10) and Austria came equal second, with Hungary
Russia (7.66 out of 10) and Denmark (7.7) were among the worst-performing countries.
19 October 2018
Pregnant women who suffer from pre-eclampsia have a greater risk of developing dementia, new research suggests.
[more...]
18 October 2018
The UK's average life expectancy is predicted to increase from 80.8 years to 83.3 years over the next 20 years, according to new research.
17 October 2018
Family doctors are being urged to prescribe physical activity for patients living with some of the most common medical conditions.
16 October 2018
Patients with brain tumours lose out on almost £15,000 per year, a new report has revealed.
13 October 2018
Chris Grayling has given his "categorial assurance" to Parliament that a no-deal Brexit will not ground flights in and out of the UK, despite recent warnings from experts that this remains a possibility.
12 October 2018
The rising cost of fuel could force more airlines out of business, the boss of easyJet has warned.
11 October 2018
The image of the boozy backpacker might be a thing of the past as a new study suggests more and more youngsters are shunning alcohol completely.
10 October 2018
The NHS says just one in 10 drinks sold in English hospitals will be sugar-sweetened, as part of its bid to curb rising obesity levels.
09 October 2018
More than 260,000 diabetes patients were put at risk of lasting harm or even death during hospital stays last year due to medication errors, a new report has revealed.
06 October 2018
NHS patients with a specific type of lymphoma will soon be able to access a "game-changing" new treatment, health officials have revealed.
05 October 2018
People living with diabetes are being warned they might be "unwittingly" storing their insulin incorrectly.
04 October 2018
The world's first commercial jet part-powered by a new form of biofuel touches down in London on Wednesday (3rd October).