All Policies Include Enhanced COVID-19 Cover
Call for an instant quote 0345 90 80 161
Open Mon to Fri 09:00 - 17:30
Coronavirus FAQs
Questions about cover for coronavirus? Read our FAQs and find out what our policies can do for you. If you would like to contact us, please note we are currently only available 09:00 to 17:30 Monday to Friday due to reduced operational capacity. Thank you.
14 March 2014 09:16
Holidaymakers should take care when they're using waterslides
A British father-of-two is fighting for compensation after breaking his leg in a waterslide accident at a Turkish holiday resort.
Des Jarvis hit a swimming pool wall after riding the chute at Didim Beach Resort, Altinkum, and fractured his right leg in six places.
The window fitter was left unable to work and underwent five operations to treat his injuries.
Surgeons had to remove part of his tibia, leaving his right leg shorter than the other, and broke his leg in another three places to fit 18 metal rods and pins.
Mr Jarvis, who paid £5,500 to take partner Nikki and their four children on holiday in 2012, said he still had not received compensation from holiday firm First Choice.
The 46-year-old from Peterborough will walk with a limp for the rest of his life and has been told he may still face losing his limb.
His ordeal highlights the vital importance of taking out a good travel insurance policy before going on holiday.
Mr Jarvis's case was set to be featured on BBC1's Holiday Hit Squad show on March 13.
Since Mr Jarvis's accident it has emerged that five other tourists have been injured on the same slide.
A First Choice spokesman said: "We are sorry to hear about the injuries sustained by Mr Jarvis, whilst he was holidaying at the Wasd Didim Beach Hotel in Turkey in 2012.
"As the matter in question is currently subject to a legal process, it would be inappropriate of us to comment any further at this time. Our legal team is in direct contact with Mr Jarvis solicitors.
"We would like to reassure customers that incidents of this type are very rare, the health and safety of our customers is of paramount importance to First Choice and we operate the strictest quality standards across all of our hotels."
19 November 2020
Dive into Queensland's colourful coral.
[more...]
02 November 2020
With the global travel industry slowly getting back on its feet, it's a great time for holiday bargain hunters. Here are our top tips for 2021.
Is it possible to fly green? Discover five ways to fly more eco-friendly and reduce the impact of your air travel.
From sustainable architecture to reduced energy consumption, here's how airports around the world are helping to reduce their carbon footprints.
Hankering for a German grill? Here's everything you need to know about the traditional bratwurst sausage...
Make your next adventure guilt-free, by travelling with a sustainable conscience.
Discover a new type of adventure with these sustainable holiday activities.
15 October 2020
It's time to learn more about one of Europe's finest exports.
Ready for a spooky tale? Discover the fascinating history of Halloween.
Get into the Halloween spirit with these spooky traditions from around the world.
Looking for a stress-free vacation without putting your loved ones at increased risk?
Discover more about Portugal's favourite wine.