Hotel guests forget specs and…dogs

14 September 2012 09:05

Phone chargers are among the things travellers leave in hotel rooms, according to research

Phone chargers are among the things travellers leave in hotel rooms, according to research

Electronic chargers, clothing, shoes, books and glasses are among the most common items left behind in hotel rooms by guests. But a survey into visitors' habits across Europe found staff had also discovered their guests had forgotten some more unusual items including dogs, artificial legs, false eyes, dental appliances and a cooker.

Guests' forgetfulness highlights the importance of travel insurance but it seems visitors also need to get green. Carried out among 130 general managers and front office staff at Choice Hotels Europe properties in the UK, France, Germany and Italy, the survey also asked how much attention guests paid to hotels' eco policies. When it came to adhering to requests to use the same towel during a two or three-night stay, well over a third (39%) of those surveyed thought less than 5% of guests complied, though 19% said between a quarter and half of all guests re-used them.

Duncan Berry, Choice Hotels Europe's CEO UK, said: "We will incorporate this valuable intelligence into the regular review of our programmes, processes and amenities as we strive to offer the best possible experience for business and leisure travellers at our nearly 500 hotels across Europe."

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