Call for an instant quote 0345 90 80 161
Open Mon to Fri 09:00 - 17:30 | Sat 09:00 - 16:00 (GMT)
20 July 2018 08:16
Disruption continued at Heathrow
Computer problems have hit British Airways operations at London's Heathrow Airport.
British Airways has cancelled a number of short haul flights after the incident involving a "supplier IT system" on Wednesday evening.
A spokesman said: "As with a number of airlines, we are experiencing some disruption at Heathrow a result of an issue with a supplier IT system.
"We are working with our supplier to urgently resolve the matter and are sorry for the disruption to our customers' travel plans."
Peak holiday period
It is believed the problem has not hit all of the IT systems used by the airline and most are working as normal.
Virgin Atlantic said it is not affected by any IT issues at Heathrow.
The failure is a blow as airlines gear up for the peak holiday period.
It added to earlier disruptions caused by a fire alert at Heathrow's air traffic control tower on Wednesday afternoon.
The alert disrupted services at Terminal 5 for BA, and briefly forced flights to be diverted to other airports.
A Heathrow Airport spokesman said the alarm "impacted operation of the airfield for a short while" on Wednesday afternoon.
Diversions
A British Airways spokesman said: "As a result of the temporary closure of Heathrow Airport's air traffic control tower earlier this afternoon, a small number of flights from all airlines were forced to divert to alternative airports.
"We are doing all we can to keep any knock-on disruption to our services to a minimum and are sorry for the disruption to our customers' travel plans. "
A Gatwick Airport spokesman said: "We only had two diverts from Heathrow Airport as a result of the earlier action - one from Glasgow at 5pm and the other was from St Petersburg at 5.10pm." Do your best to guard against the unexpected happening on your holiday getaway by securing first class travel insurance.
19 February 2019
Hundreds of passengers have had their travel plans cancelled following the collapse of airline flybmi.
[more...]
16 February 2019
Holidaymakers were left fuming after a "lack of clarity" over Brexit led a Romanian airline to cancel flights from Liverpool's John Lennon Airport.
15 February 2019
British Airways celebrated Valentine's Day with a special flight where all members of the cabin crew were couples who work for the airline.
14 February 2019
The "concerning" level of stigma surrounding the human papilloma virus (HPV) could be putting some women off going for vital check-ups, campaigners are warning.
13 February 2019
Older people living with depression should be given better access to community activities and therapy instead of being prescribed antidepressants, researchers have urged.
12 February 2019
The Government has been criticised for failing to act on warnings about the link between processed meats and cancer, by the scientist who co-authored the original advice.
09 February 2019
A grandfather who has battled three types of cancer is cycling from Twickenham to Tokyo in time for the Rugby World Cup - all in aid of charity.
08 February 2019
Lovers of traditional fish and chips are embracing a more health-conscious version of their favourite food, a new study suggests.
07 February 2019
Two thirds of UK adults don't know they're able to lower their risk of developing dementia, new research has shown.
06 February 2019
More than 600 people a day are quitting their jobs to care for relatives, a charity has warned.
05 February 2019
Millennials in the US face an increasing risk of developing an obesity-related cancer, a new study has revealed.
02 February 2019
More than 100 people sought refuge at a pub high on Bodmin Moor overnight after heavy snowfall hit the A30, leading many stranded motorists to abandon their cars.