Call for an instant quote 0345 90 80 161
Open Mon to Fri 08:30 - 19:00 | Sat 09:00 - 16:00 (GMT)
20 July 2018 08:16
Disruption continued at Heathrow
Computer problems have hit British Airways operations at London's Heathrow Airport.
British Airways has cancelled a number of short haul flights after the incident involving a "supplier IT system" on Wednesday evening.
A spokesman said: "As with a number of airlines, we are experiencing some disruption at Heathrow a result of an issue with a supplier IT system.
"We are working with our supplier to urgently resolve the matter and are sorry for the disruption to our customers' travel plans."
Peak holiday period
It is believed the problem has not hit all of the IT systems used by the airline and most are working as normal.
Virgin Atlantic said it is not affected by any IT issues at Heathrow.
The failure is a blow as airlines gear up for the peak holiday period.
It added to earlier disruptions caused by a fire alert at Heathrow's air traffic control tower on Wednesday afternoon.
The alert disrupted services at Terminal 5 for BA, and briefly forced flights to be diverted to other airports.
A Heathrow Airport spokesman said the alarm "impacted operation of the airfield for a short while" on Wednesday afternoon.
Diversions
A British Airways spokesman said: "As a result of the temporary closure of Heathrow Airport's air traffic control tower earlier this afternoon, a small number of flights from all airlines were forced to divert to alternative airports.
"We are doing all we can to keep any knock-on disruption to our services to a minimum and are sorry for the disruption to our customers' travel plans. "
A Gatwick Airport spokesman said: "We only had two diverts from Heathrow Airport as a result of the earlier action - one from Glasgow at 5pm and the other was from St Petersburg at 5.10pm." Do your best to guard against the unexpected happening on your holiday getaway by securing first class travel insurance.
02 December 2019
Marvel at the world's most magnificent creatures in untouched corners of the globe.
[more...]
28 November 2019
Forget stopovers, sleeping pills and binging on in-flight entertainment. A slice of winter sun is just a short flight away.
Will you see in 2020 from a totally new destination? See how they celebrate around the world.
18 November 2019
Keen to get under the skin of the samba city? Take a look at some of the must-sees and must-dos in Rio de Janeiro.
While the Amazon amazes, there's much more to Brazil than the world's largest rainforest. Join us for an expedition into the country's lesser known natural attractions.
12 November 2019
The nation on the Nile offers intrigue beyond your wildest imagination. Check out our top 5 things to see and do.
Immerse yourself in the food, parades and spirit of America's favourite holiday, across five unique locations.
04 November 2019
Head to the Southern Hemisphere for sun, sea and spectacles of the wild kind.
As the nights draw in, we're turning our thoughts to the warmer climes of the Southern Hemisphere and treks in Patagonia that will put a spring in your step...
Escape the UK's shorter autumn days and head to the Southern Hemisphere for sun and sporting fun.
21 October 2019
Struggling for holiday inspiration? Let us inspire you with our list of book-themed breaks.
Check out our top recommendations to make the most of your time in Frankfurt, on the River Maine.