Call for an instant quote
0345 90 80 161
Open Mon to Fri 09:00 - 17:30 | Sat 09:00 - 16:00 (GMT)
28 January 2016 08:11
Cancelled flights can be covered by travel insurance
Travel insurance policies paid out to the vast majority of claimants in 2013 and 2014, newly published figures show.
And the Association of British Insurers (ABI) says for those successfully making a claim on their travel insurance, the typical payout was £884.
Its figures show that 87% of those who claimed on a travel cover policy received a payout over the two-year period.
The ABI has carried out the analysis to help customers understand what their policies cover them for, in the hope that this will result in an even higher number of successful claims.
Among travellers who were unsuccessful, failing to declare a pre-existing medical condition that resulted in the claim being made was one of the commonest mistakes made.
Holidaymakers could avoid that happening to them by taking out a specialised pre-existing medical conditions travel insurance policy.
Other common reasons for claims being declined include people being unable to provide evidence for the loss of items, cancellations not falling within the scope of their cover, and claims not being above the policy's excess.
The research forms part of the association's bid to make the industry more transparent and increase the public's trust in insurance companies. The move was announced by its chairman, Paul Evans, at the ABI's conference last autumn.
The ABI's director general, Huw Evans, says firms want their customers to be confident that their claims will result in payouts in their hour of need.
That, he adds, can only be achieved if the industry tells people how many claims are successful and why those that are not fail.
Mr Evans says the association will be using its analysis of the figures to run awareness campaigns aimed at further improving payout rates.
The ABI figures also show that in the motor insurance sector, all but 1% of claims were successful during 2013 and 2014, with the payouts averaging more than £2,100.
22 March 2017
Mountaineers looking to scale the world's highest peak may need to shell out for a GPS device, according to Nepal's tourism chief.
21 March 2017
The effects of being in skyscrapers, at concerts or even walking on wobbly bridges could help scientists understand the experiences of dementia sufferers, researchers are claiming.
18 March 2017
A young actor has released pictures of a lump on her throat that turned out to be thyroid cancer, with hopes the image will raise awareness and alert others who may be suffering from the disease.
17 March 2017
A "promising treatment" for aggressive blood cancer needs more evidence of its effectiveness before NHS doctors will be able to prescribe, a watchdog is warning.
16 March 2017
Millions of Brits are opting for coach holidays over jet-setting and cruises, new research indicates.
15 March 2017
Thousands of flights to and from America's north east have been cancelled in preparation for a "life-threatening" storm poised to hit the country.
14 March 2017
Seniors who experience weight loss should not put it down to the normal ageing process, experts are warning.
11 March 2017
Gatwick Airport is insisting it is still a "credible and deliverable" expansion option, as the airport experienced its busiest ever February.
08 March 2017
Strikes by French air traffic controllers (ATCs) are leading to delays and cancellations across the UK.
10 March 2017
Waiting times for kidney transplant patients have fallen significantly, health officials have said.
09 March 2017
A Dutch snowboarder has been fatally injured in the second avalanche to hit the French Alps in 24 hours.
07 March 2017
The risk of developing a deadly form of breast cancer can be cut by 40% by following a Mediterranean diet, new research has found.