Call for an instant quote
0345 90 80 161
Open Mon to Fri 09:00 - 17:30 | Sat 09:00 - 16:00 (GMT)
28 January 2016 08:11
Cancelled flights can be covered by travel insurance
Travel insurance policies paid out to the vast majority of claimants in 2013 and 2014, newly published figures show.
And the Association of British Insurers (ABI) says for those successfully making a claim on their travel insurance, the typical payout was £884.
Its figures show that 87% of those who claimed on a travel cover policy received a payout over the two-year period.
The ABI has carried out the analysis to help customers understand what their policies cover them for, in the hope that this will result in an even higher number of successful claims.
Among travellers who were unsuccessful, failing to declare a pre-existing medical condition that resulted in the claim being made was one of the commonest mistakes made.
Holidaymakers could avoid that happening to them by taking out a specialised pre-existing medical conditions travel insurance policy.
Other common reasons for claims being declined include people being unable to provide evidence for the loss of items, cancellations not falling within the scope of their cover, and claims not being above the policy's excess.
The research forms part of the association's bid to make the industry more transparent and increase the public's trust in insurance companies. The move was announced by its chairman, Paul Evans, at the ABI's conference last autumn.
The ABI's director general, Huw Evans, says firms want their customers to be confident that their claims will result in payouts in their hour of need.
That, he adds, can only be achieved if the industry tells people how many claims are successful and why those that are not fail.
Mr Evans says the association will be using its analysis of the figures to run awareness campaigns aimed at further improving payout rates.
The ABI figures also show that in the motor insurance sector, all but 1% of claims were successful during 2013 and 2014, with the payouts averaging more than £2,100.
21 October 2016
A union is warning of travel chaos over the Christmas period at four major UK airports, unless a baggage carrier transfers staff to other companies.
20 October 2016
Thousands of passengers faced travel chaos yesterday after rail service through the Channel Tunnel was suspended because of a power failure.
19 October 2016
People planning holidays from Gatwick Airport in the run up to Christmas could face travel chaos as unions threaten to strike over a pension dispute.
18 October 2016
Eurostar has said it will cut 12 services from London St Pancras to Paris and Brussels.
15 October 2016
Tourists in Thailand are being advised to "behave respectfully" and wear "sombre" clothing as the country mourns King Bhumibol Adulyadej.
14 October 2016
Holidaymakers are being warned to buy currency in advance as exchange rates being offered are as little as 0.96 euro to the pound at airports.
13 October 2016
Scientists say there is strong evidence air pollution and vitamin D deficiency can cause dementia.
12 October 2016
More people are going on holiday than at any time in the past five years despite terror attacks and the impact of Brexit, according to a study.
11 October 2016
People from across North Carolina had to be rescued from their homes as the downgraded Hurricane Matthew blew out to sea - leaving a trail of destruction in its wake.
04 October 2016
People travelling abroad is on the rise, according to the World Tourism Organisation (UNWTO)
08 October 2016
A hurricane pelting the coast of Florida and described as a 'monster' by a local official has brought chaos to the state, with flights cancelled, homes evacuated and theme parks shut.
07 October 2016
Low-cost airline easyJet says its profits will nosedive as terrorist attacks and air traffic control strikes are taking their toll on the company.