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04 February 2013 10:34
Ryanair has been ordered to compensate passengers over the 2010 volcano eruption in Iceland
Ryanair has been ordered to compensate passengers over the 2010 volcano eruption in Iceland, which left millions stranded because it was too dangerous for planes to fly through the ash clouds.
The European Court of Justice said airlines were obliged to provide care if flights were cancelled due to "extraordinary circumstances", covering the cost of food, hotel accommodation and transport between the airport and hotel. The ruling comes after Irish customer Denise McDonagh, who was stranded in Faro, Portugal, during the Eyjafjallajokull eruption, claimed costs from the airline. Left waiting for a flight to Dublin for a week because of the ash cloud, she was not provided with any care and demanded compensation of almost 1,130 euro (£970) to cover meals, refreshments, accommodation and transport. Events such as this show the importance of taking out travel insurance.
The court recognised that its ruling could leave the door open for a raft of claims, but said a high level of protection must be given to passengers. Ryanair said it has already paid out 26.1 million euro (£22 million) to stranded passengers but has refused many claims on the grounds that they were too excessive.
09 March 2020
Move over hot cross buns and chocolate eggs, there's a whole world of Easter treats out there. Here are some alternative Easter foods from around the world.
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Forget egg hunts and bunnies, Easter's done a little bit differently in these corners of the world. Here five alternative Easter celebrations.
28 February 2020
Keep your carbon footprint in check and travel green with our eco-friendly travel tips.
25 February 2020
For true carefree travel, decide on a destination that's kinder to the planet...
20 February 2020
Travel into the future and not just through time-zones, with destinations shaping urban living.
National Anthem Day falls on the 3rd March, so what better excuse is there to delve into into the world of music and motherland?
Discover five alternative places to get down on one knee this leap year.
Two-wheels are better than none. Check out our favourite cities best explored from a saddle.
04 February 2020
Make your phone the perfect travel companion for the new year...
Bohemian boulevards and ornate opera houses await away from the Six Nations action.
Kite Flying Day falls on 8th February. What better time is there to plan your next trip through the skies?
10 February 2020
With Ferris Wheel Day on 14th February, there's never been a better excuse to enjoy a foreign skyline.