All Policies Include Enhanced COVID-19 Cover
Call for an instant quote 0345 90 80 161
Open Mon to Fri 09:00 - 17:30
Coronavirus FAQs
Questions about cover for coronavirus? Read our FAQs and find out what our policies can do for you. If you would like to contact us, please note we are currently only available 09:00 to 17:30 Monday to Friday due to reduced operational capacity. Thank you.
06 December 2018 09:05
There were several disruptions to Ryanair services this summer
Ryanair could be slapped with enforcement action from the airline regulator after it refused compensation for passengers hit by flight disruption caused by staff taking strike action.
According to the Civil Aviation Authority (CAA), the low-cost carrier has rejected compensation claims and has now ended its agreement with AviationADR - a CAA-approved body used for resolving passenger complaints.
The CAA does not believe the strikes count as "extraordinary circumstances", as Ryanair has claimed, meaning compensation should be paid to passengers.
Widespread strikes
Ryanair's flights were hit by widespread strikes over the summer by pilot and cabin crews, while it also suffered amid the industry-wide air traffic control industrial action that saw thousands of flights cancelled across Europe.
The CAA said passengers with an existing claim will now have to wait until the outcome of its enforcement action against the airline.
The watchdog has made repeated calls for Ryanair to compensate passengers affected by staff strikes.
While airlines can refuse to pay out for "extraordinary circumstances", such as bad weather or air traffic controller strikes, they must pay compensation for disruption caused by strikes held by their own employees.
Severe disruption
Ryanair warned over profits in October after it was stung by strike action, combined with higher oil prices.
It has seen the strike action knock passenger confidence in the company, revealing in October that passengers made fewer forward bookings into the third quarter, including for the October school half-term and Christmas.
Since the summer of severe disruption, Ryanair has been securing a series of agreements with unions across Europe over wages and benefits.
The latest was announced on Tuesday, with German pilots' union VC.
If you're heading away on a city break, get the travel insurance that meets your needs by checking out our dedicated city breaks travel insurance.
15 October 2020
Discover the history of the French croissant.
[more...]
Where does champagne come from, and why do we love it so?
Get up to speed with everything you need to know if you're planning a trip to the continent.
We find out the history of Bologna's special sauce, and look at why it's so beloved across the globe.
07 October 2020
Develop your taste for an escape to the Indian Ocean
Learn more about Southern Spain's favourite wine
Is there such a thing as eco-friendly air travel?
Learn more about the world's most luxurious linen.
Because safer flights start before you've left the runway.
24 September 2020
Looking to put some action into your next getaway? Here's our short guide to the best holiday activities in the age of coronavirus.
21 September 2020
Take a trip to the world's top tanneries.
Learn more about the Land of the Rising Sun's most famous culinary export.