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'Shy Brits won't request upgrades'

31 July 2012 12:07

The majority of British holidaymakers don't ask for a flight seat or hotel room upgrade

The majority of British holidaymakers don't ask for a flight seat or hotel room upgrade

Timid tourists are missing out on flight and hotel room upgrades because they're too shy to ask, according to a survey.

More than three-quarters (77%) of the British holidaymakers going abroad who were polled said they hadn't asked for an upgrade, with 61% admitting they were too scared and 27% believing it "wouldn't work".

But of the 23% who did request an upgrade almost half of them (49%) got what they wanted. Whether receiving an upgrade or not, holidaymakers travelling in any class will feel more comfortable with a comprehensive travel insurance policy.

And the survey by travel agent sunshine.co.uk revealed 11% of those who'd asked for upgrades had lied or complained to back their case, with 24% attempting to give staff money to try and seal the deal.

Chris Clarkson, sunshine.co.uk co-founder, said holidaymakers had nothing to lose by asking for an upgrade, adding: "The worst they can say is no, after all. If hotels have premium rooms empty, many would often be more than happy to move you to a better room for no extra cost. Getting better seats on a flight is much tougher. But as they say - if you don't ask, you don't get."