Call for an instant quote 0345 90 80 161
Open Mon to Fri 09:00 - 17:30 | Sat 09:00 - 16:00 (GMT)
11 May 2017 08:16
Stansted Airport encountered security scanner issues on Tuesday
Holidaymakers faced long queues and delays at Stansted Airport on Tuesday (May 9), due to a fault with the site's security scanners.
The airport has apologised after some passengers ended up missing their flights.
Problems first effected the site's X-ray machines at around 4.30am and they weren't resolved until 8.15am.
Many people took to social media channels to express their dismay at the situation, posting photos of large crowds.
A Twitter user named Kate-Elizabeth said: "Missed flight so now in another huge queue with loads of others trying to get another one."
And she added that she was "quite honestly doing my best not to cry this morning".
Meagan Tetro, who was also in the terminal building at the time, tweeted: "Hundreds stranded at Stansted Airport due to their system failing. All missed flights and now stuck queuing."
Covering unexpected costs
Travel delays can impact even the most organised of passengers.
But trusted travel insurance can provide financial support to people if they encounter transport issues during their journeys around the world. It can also cover things like medical costs and even lost luggage.
Stansted response
A spokeswoman from Stansted apologised for the inconvenience which passengers faced on Tuesday morning, highlighting that things have now returned to normal.
She said: " Due to a technical issue earlier this morning with a number of X-ray machines in the main security area, throughput capacity was reduced, taking extra time to process passengers. Engineers rectified the issue and additional measures were put in place to minimise the impact to passengers and assist them with their onward journey."
At present, the airport is the fourth busiest in the UK, with 67,000 passengers typically passing through its doors each day.
With Ryanair among the airlines impacted by the disruption, a spokesman from the company said: "While we regret any inconvenience caused by this power failure at London Stansted Airport, Ryanair is not responsible for airport security delays."
20 July 2018
Computer problems have hit British Airways operations at London's Heathrow Airport.
[more...]
19 July 2018
The flu vaccination does not appear to have been effective in protecting against so-called Aussie flu, figures show.
18 July 2018
Bowel cancer screening tests could also provide an insight into whether patients are at risk of other illnesses, a new study has revealed.
17 July 2018
France is still celebrating today after its national football team brought home football's biggest prize after a thrilling final in Moscow.
14 July 2018
Too many passengers heading abroad this summer will be travelling without adequate protection for when an airline goes bust, a new study has shown.
13 July 2018
The mother of Bradley Lowery has welcomed the news that a drug used to help treat her son will soon be made available for other patients on the NHS.
12 July 2018
British GPs have prevented thousands of strokes after learning how to better identify and treat a common heart condition, research has shown.
11 July 2018
London City Airport is considering lodging an application to increase flight and passenger numbers, its boss has revealed.
10 July 2018
Captain Harry Kane is leading England's unexpected bid for glory, and is hoping to inspire the next generation of footballers by going all the way in Russia.
07 July 2018
Experts have warned that a lack of rigorous testing of skin cancer detection apps is putting the public at risk.
06 July 2018
Easyjet has added to worries that travellers are set for a summer of chaos, revealing that nearly 1,300 flights were cancelled last month.
05 July 2018
Soaring temperatures across the UK have led to a surge of asthma sufferers calling a dedicated asthma helpline, a charity has revealed.