All Policies Include Enhanced COVID-19 Cover
Call for an instant quote 0345 90 80 161
Open Mon to Fri 09:00 - 17:30
Coronavirus FAQs
Questions about cover for coronavirus? Read our FAQs and find out what our policies can do for you. If you would like to contact us, please note we are currently only available 09:00 to 17:30 Monday to Friday due to reduced operational capacity. Thank you.
11 May 2017 08:16
Stansted Airport encountered security scanner issues on Tuesday
Holidaymakers faced long queues and delays at Stansted Airport on Tuesday (May 9), due to a fault with the site's security scanners.
The airport has apologised after some passengers ended up missing their flights.
Problems first effected the site's X-ray machines at around 4.30am and they weren't resolved until 8.15am.
Many people took to social media channels to express their dismay at the situation, posting photos of large crowds.
A Twitter user named Kate-Elizabeth said: "Missed flight so now in another huge queue with loads of others trying to get another one."
And she added that she was "quite honestly doing my best not to cry this morning".
Meagan Tetro, who was also in the terminal building at the time, tweeted: "Hundreds stranded at Stansted Airport due to their system failing. All missed flights and now stuck queuing."
Covering unexpected costs
Travel delays can impact even the most organised of passengers.
But trusted travel insurance can provide financial support to people if they encounter transport issues during their journeys around the world. It can also cover things like medical costs and even lost luggage.
Stansted response
A spokeswoman from Stansted apologised for the inconvenience which passengers faced on Tuesday morning, highlighting that things have now returned to normal.
She said: " Due to a technical issue earlier this morning with a number of X-ray machines in the main security area, throughput capacity was reduced, taking extra time to process passengers. Engineers rectified the issue and additional measures were put in place to minimise the impact to passengers and assist them with their onward journey."
At present, the airport is the fourth busiest in the UK, with 67,000 passengers typically passing through its doors each day.
With Ryanair among the airlines impacted by the disruption, a spokesman from the company said: "While we regret any inconvenience caused by this power failure at London Stansted Airport, Ryanair is not responsible for airport security delays."
15 October 2020
Discover the history of the French croissant.
[more...]
Where does champagne come from, and why do we love it so?
Get up to speed with everything you need to know if you're planning a trip to the continent.
We find out the history of Bologna's special sauce, and look at why it's so beloved across the globe.
07 October 2020
Develop your taste for an escape to the Indian Ocean
Learn more about Southern Spain's favourite wine
Is there such a thing as eco-friendly air travel?
Learn more about the world's most luxurious linen.
Because safer flights start before you've left the runway.
24 September 2020
Looking to put some action into your next getaway? Here's our short guide to the best holiday activities in the age of coronavirus.
21 September 2020
Take a trip to the world's top tanneries.
Learn more about the Land of the Rising Sun's most famous culinary export.