Stansted travellers face disruption

11 May 2017 08:16

Stansted Airport encountered security scanner issues on Tuesday

Stansted Airport encountered security scanner issues on Tuesday

Holidaymakers faced long queues and delays at Stansted Airport on Tuesday (May 9), due to a fault with the site's security scanners.

The airport has apologised after some passengers ended up missing their flights.

Problems first effected the site's X-ray machines at around 4.30am and they weren't resolved until 8.15am.

Many people took to social media channels to express their dismay at the situation, posting photos of large crowds.

A Twitter user named Kate-Elizabeth said: "Missed flight so now in another huge queue with loads of others trying to get another one."

And she added that she was "quite honestly doing my best not to cry this morning".

Meagan Tetro, who was also in the terminal building at the time, tweeted: "Hundreds stranded at Stansted Airport due to their system failing. All missed flights and now stuck queuing."

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Stansted response

A spokeswoman from Stansted apologised for the inconvenience which passengers faced on Tuesday morning, highlighting that things have now returned to normal.

She said: " Due to a technical issue earlier this morning with a number of X-ray machines in the main security area, throughput capacity was reduced, taking extra time to process passengers. Engineers rectified the issue and additional measures were put in place to minimise the impact to passengers and assist them with their onward journey."

At present, the airport is the fourth busiest in the UK, with 67,000 passengers typically passing through its doors each day.

With Ryanair among the airlines impacted by the disruption, a spokesman from the company said: "While we regret any inconvenience caused by this power failure at London Stansted Airport, Ryanair is not responsible for airport security delays."

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