Call for an instant quote
0345 90 80 161
Open Mon to Fri 09:00 - 17:30 | Sat 09:00 - 16:00 (GMT)
04 April 2014 08:53
Passengers finally arrived in Hong Kong after being forced to sit grounded on a runway for seven hours
Passengers were forced to spend the night inside a locked plane on a runway after bad weather forced it to land.
Dragonair Flight KA875 took off from Shanghai at 6.30pm on Sunday with 252 passengers on board but was diverted to nearby Shenzhen airport when Hong Kong was deluged by a severe storm.
Even though conditions had improved the flight was then delayed from heading on to its intended destination by a power failure.
A spokesman for Cathay Pacific - owner of Dragonair - said passengers had to stay on board the aircraft on the tarmac for seven hours.
Cabin crew barred the doors as a number of passengers attempted to leave the plane to buy food and water as supplies ran low.
The friend of a crew member told the South China Morning Post they ended up with just one 1.5 litre bottle of water to share between them.
In a statement, the airline said: "The initial plan was to re-depart to Hong Kong as soon as the weather condition allowed... regrettably, the delay was further extended when there were technical problems with the aircraft's auxiliary power unit."
Anyone who has faced holiday nightmares in the past where they have had to fall back on the security of their
travel insurance policy might have sympathy for the passengers' plight, as such situations can cause plenty of stress as well as delays in reaching a destination.
"We sincerely apologise that as Shenzhen is not an operating port for Dragonair, the deplaning process (took) longer than expected because of constraints in local ground handling and immigration clearance," the airline added.
A "special clearance" was obtained on Monday morning, which enabled passengers to alight some 11 hours after the initial departure.
Authorities in Hong Kong issued a "black" rainstorm warning - the highest possible - and advised locals to stay indoors and avoid all travel amid Sunday's storm.
They received dozens of reports of landslides and flooding, while the city's Airport Authority said more than 500 flights were delayed since the storm began.
Shenzhen airport's management could not be reached for comment.
06 December 2016
Eating a handful of nuts every day can help reduce your chances of suffering heart disease and other serious illnesses, scientists have claimed.
03 December 2016
Thousands of Britons could be heading off on snow-sports holidays without appropriate travel insurance cover, it has been warned.
01 December 2016
Pilots at German airline Lufthansa are on strike again after a two-day break in their campaign of walkouts.
02 December 2016
Britons are among the top spenders in Europe when it comes to holidays, new research has found.
30 November 2016
The UK should think about resuming flights to the popular tourism resort of Sharm el-Sheikh, according to a major United Nations agency.
29 November 2016
Plans are in place to develop a new aviation arrangement between the UK and US, to ensure holidaymakers can still fly between the two countries once Britain departs the EU.
26 November 2016
Hundreds of Lufthansa flights have been grounded after pilots working for the airline took part in a strike.
25 November 2016
The US is warning its citizens that Europe is facing a "heightened risk of terror attacks" at Christmas markets and other seasonal holiday events.
24 November 2016
A groundbreaking radiotherapy machine that can track the changing position of tumours in real time will soon be used to treat cancer patients in the UK.
23 November 2016
Top airline bosses are urging the government to scrap air passenger duty ahead of Wednesday's Autumn Statement.
22 November 2016
Winter sun is now the most popular holiday type, according to new research conducted by travel experts.
19 November 2016
A holiday price increase of 10% on trips to Europe could cause tourists to postpone their getaways next year, experts are warning.