Call for an instant quote 0345 90 80 161
Open Mon to Fri 08:30 - 19:00 | Sat 09:00 - 16:00 (GMT)
15 January 2016 09:26
Many holidaymakers prefer booking with a travel agent
Being able to find someone they can trust is the most important factor for British holidaymakers when it comes to booking their break, the results of a new survey suggest.
While nearly two thirds (60%) of those surveyed say trust is the most important factor, just 4% say being able to find the cheapest price possible is the most important thing for them.
According to Travel Counsellors, nearly one in four (24%) say the deal breaker for them is finding a break that can be tailored to their own personal needs and tastes.
A further 6% make financial protection for their holiday a priority, while 7% want to be able to have round the clock assistance when booking.
Wherever people end up going for their holiday though, and whatever sort of break they choose to take, heading off armed with a good travel insurance policy is always vital.
The survey also suggests that reports of fake reviews have had an impact on how seriously online ratings are taken by holidaymakers.
Less than one in four (23%) say they view web-based reviews and ratings as the most important form of information about the destinations and accommodation they are considering.
Rather than relying on online reviews, nearly three quarters (71%) of those surveyed say they seek first-hand knowledge of hotels and resorts from a real travel agent when they are looking into a holiday.
Travel Counsellors managing director, Steve Byrne, says rather than seeking out the cheapest deals, customers are increasingly looking for good service, a break that suits their specific needs and peace of mind.
That, he adds, means finding someone that they can trust to book their holiday with and being confident that they will be told where it is safe to travel.
04 November 2019
Head to the Southern Hemisphere for sun, sea and spectacles of the wild kind.
[more...]
As the nights draw in, we're turning our thoughts to the warmer climes of the Southern Hemisphere and treks in Patagonia that will put a spring in your step...
Escape the UK's shorter autumn days and head to the Southern Hemisphere for sun and sporting fun.
21 October 2019
Struggling for holiday inspiration? Let us inspire you with our list of book-themed breaks.
Check out our top recommendations to make the most of your time in Frankfurt, on the River Maine.
30 October 2019
What quirky customs await you on your travels this Halloween?
Look past the petrifying and discover a side to the Romanian region you never knew...
14 October 2019
Bucharest is the jewel of the Balkans crown - explore the city to find a host of hidden gems.
At the crossroads of Central and Southeast Europe lies a country with a story to tell. Check out these must-see sites in Croatia to learn more.
07 October 2019
With Halloween on the horizon we look for destinations across the globe with a decidedly mysterious appeal...
What should you eat in Croatia? Good question. Unrumble that tummy with our rundown of our favourite Croat cuisine.
Where's the best beach in Croatia? We answer that question and more as we look at the Adriatic beaches you won't want to miss out on...