Call for an instant quote
0345 90 80 161
Open Mon to Fri 09:00 - 17:30 | Sat 09:00 - 16:00 (GMT)
15 January 2016 09:26
Many holidaymakers prefer booking with a travel agent
Being able to find someone they can trust is the most important factor for British holidaymakers when it comes to booking their break, the results of a new survey suggest.
While nearly two thirds (60%) of those surveyed say trust is the most important factor, just 4% say being able to find the cheapest price possible is the most important thing for them.
According to Travel Counsellors, nearly one in four (24%) say the deal breaker for them is finding a break that can be tailored to their own personal needs and tastes.
A further 6% make financial protection for their holiday a priority, while 7% want to be able to have round the clock assistance when booking.
Wherever people end up going for their holiday though, and whatever sort of break they choose to take, heading off armed with a good travel insurance policy is always vital.
The survey also suggests that reports of fake reviews have had an impact on how seriously online ratings are taken by holidaymakers.
Less than one in four (23%) say they view web-based reviews and ratings as the most important form of information about the destinations and accommodation they are considering.
Rather than relying on online reviews, nearly three quarters (71%) of those surveyed say they seek first-hand knowledge of hotels and resorts from a real travel agent when they are looking into a holiday.
Travel Counsellors managing director, Steve Byrne, says rather than seeking out the cheapest deals, customers are increasingly looking for good service, a break that suits their specific needs and peace of mind.
That, he adds, means finding someone that they can trust to book their holiday with and being confident that they will be told where it is safe to travel.
28 April 2017
Holidaymakers will be able to jet off to eight new destinations from Belfast next summer, following the expansion of a budget airline.
27 April 2017
The port city of Liverpool is to be the starting point of the biggest round the world ocean race.
26 April 2017
Nearly three-quarters of patients diagnosed with cancer in A&E had previously seen their GP with related symptoms, according to research.
25 April 2017
Researchers recently suggested cycling could reduce the risk of cancer - and now a campaign has launched urging people to get on two wheels.
22 April 2017
The flag for Britain will be flown on a global scale at the forthcoming Clipper Round the World Race.
21 April 2017
Want to lower your risk of suffering cancer or heart disease? Then get on your bike.
20 April 2017
Researchers have made a significant breakthrough in understanding the way in which breast cancer grows and spreads.
19 April 2017
Budget airline easyJet has apologised over an incident in which two passengers were ordered to leave an overbooked flight.
14 April 2017
Holidays have topped the priority lists of people approaching retirement, with close to two thirds (64%) aiming to go on more trips once they leave the world of work behind.
13 April 2017
A major bank has outlined plans to become more "dementia-friendly".
12 April 2017
Restrictions should be put in place to curb the drinking of alcohol before early-morning flights, a House of Lords committee has suggested.
11 April 2017
Drivers heading to airports and ferry ports this bank holiday weekend have been told to expect heavy traffic.