Call for an instant quote
0345 90 80 161
Open Mon to Fri 09:00 - 17:30 | Sat 09:00 - 16:00 (GMT)
15 January 2016 09:26
Many holidaymakers prefer booking with a travel agent
Being able to find someone they can trust is the most important factor for British holidaymakers when it comes to booking their break, the results of a new survey suggest.
While nearly two thirds (60%) of those surveyed say trust is the most important factor, just 4% say being able to find the cheapest price possible is the most important thing for them.
According to Travel Counsellors, nearly one in four (24%) say the deal breaker for them is finding a break that can be tailored to their own personal needs and tastes.
A further 6% make financial protection for their holiday a priority, while 7% want to be able to have round the clock assistance when booking.
Wherever people end up going for their holiday though, and whatever sort of break they choose to take, heading off armed with a good travel insurance policy is always vital.
The survey also suggests that reports of fake reviews have had an impact on how seriously online ratings are taken by holidaymakers.
Less than one in four (23%) say they view web-based reviews and ratings as the most important form of information about the destinations and accommodation they are considering.
Rather than relying on online reviews, nearly three quarters (71%) of those surveyed say they seek first-hand knowledge of hotels and resorts from a real travel agent when they are looking into a holiday.
Travel Counsellors managing director, Steve Byrne, says rather than seeking out the cheapest deals, customers are increasingly looking for good service, a break that suits their specific needs and peace of mind.
That, he adds, means finding someone that they can trust to book their holiday with and being confident that they will be told where it is safe to travel.
14 January 2017
Some of the biggest airports in the UK have been forced to cancel flights as snow and blizzard conditions sweep parts of the country.
13 January 2017
Stress could be as significant a risk factor for heart attacks and strokes as smoking, drinking and overeating, new research shows.
24 December 2016
Planned strikes by British Airways cabin crew on Christmas Day and Boxing Day have been suspended amid continuing industrial unrest ahead of the weekend break.
11 January 2017
A connection between diabetes and inflection in children could be a major breakthrough in developing a cure for type 1 diabetes, according to new research.
10 January 2017
A new trial aimed at tackling widespread loneliness among older people is successfully reducing isolation using community-based tactics, a report shows.
07 January 2017
People may be able to enjoy better brain health in later life by following a Mediterranean diet, research has suggested.
06 January 2017
Many Britons plan to cut down on the costs of their holidays in 2017, as part of their financial resolutions for the New Year.
05 January 2017
Holidaymakers have been encouraged to make the most of the fact 2017 boasts a pair of bank holiday weekends just two weeks apart.
04 January 2017
Holidaymakers are increasingly turning their attentions to trips which are all-inclusive, new research has suggested.
31 December 2016
Budget airline Norwegian has said it will launch ultra-low cost flights for as little at £56 to New York as it ramps up the pressure on its rivals.
30 December 2016
Some of the most famous artists in history may have left subtle clues to brain disease in their paintings, new research suggests.
29 December 2016
A positive outlook for the UK travel industry is being tempered by uncertainty over the economy, according to a new report.