All Policies Include Coronavirus Cover
Call for an instant quote 0345 90 80 161
Open Mon to Fri 09:00 - 17:30
Coronavirus FAQs
Questions about cover for coronavirus? Read our FAQs and find out what our policies can do for you. If you would like to contact us, please note we are currently only available 09:00 to 17:30 Monday to Friday due to reduced operational capacity. Thank you.
06 April 2011 09:35
Black smoke rises from a burning building in Tokyo after Japan was struck by a magnitude 8.9 earthquake on Friday
Flights from the UK to Tokyo have been cancelled following the devastating earthquake in Japan.
A British Airways plane scheduled to fly to Tokyo's Hareda Airport on Friday had pushed back off the stand at Heathrow when the airline decided not to make the journey.
BA and Virgin Airlines both cancelled daily flights from Heathrow to Tokyo's Narita airport.
While many travel insurance policies make allowances for unexpected flight cancellations due to natural disasters, passengers returning to the UK on Friday were spared having to claim for the cost of a new flight.
BA said its flights from Hareda and Narita were due to land safely back in London on Friday, having left before the earthquake struck.
A Virgin spokeswoman said: "Narita is about one hour from central Tokyo and we've cancelled our flight VS900 and the return flight VS901 today.
"We do have a flight from Tokyo that left before the earthquake and that will arrive back this evening."
A BA spokesman said: "We decided that we would not operate the Hareda-bound flight (BA007) as a precaution and have also cancelled our flight to Narita."
There are fears that the tsunami could reach as far as Australia, Mexico and Hawaii. Both BA and Virgin said they were closely monitoring the situation.
17 March 2020
Escape it all with a visit to one of the world's hidden island gems.
[more...]
02 July 2021
It's time for some Mediterranean sun and unforgettable sights. Here are five of our favourite must-sees in Malta.
Take your pick of the best beaches in Portugal, spanning more than 500 miles of the Portuguese coastline.
Holidays are back but not quite as we know them. Here's a quick guide to what to expect when travelling to and from green list countries.
28 February 2020
From tulip-filled trips to rose-tinged rests, these destinations are the perfect way to see in the new season.
04 January 2021
Join us on a journey to Ancient Greece to discover more about history's most revered statue.
Head north for a light show like no other. Discover how you can see the Northern Lights for yourself.
Discover more about the magnificent waterfall perched on the border of Zambia and Zimbabwe.
10 December 2020
Don't sleep on the world's most impressive dormant volcano.
A destination that stands head and shoulders above the rest.
19 November 2020
Take a tour of one of South America's most captivating natural landscapes.
Discover the hidden depths of the world's most recognisable desert gorge.