Uncertainty over hand luggage limit

16 July 2012 09:16

Two-fifths of passengers are unclear on hand luggage rules, according to a poll

Two-fifths of passengers are unclear on hand luggage rules, according to a poll

Edinburgh Airport has moved to clarify the rules on hand luggage after two-fifths of holidaymakers claimed they were unaware how many bags can be carried onto a flight.

The Scottish airport collected feedback from passengers and discovered 40% were left confused as some airlines operated different policies to others.

More than half (53%) of holidaymakers using the airport prefer to travel with just hand luggage, with fears over losing checked-in baggage underscoring the importance of travel insurance.

The findings have prompted the airport to respond with the launch of its 'Edinburgh Airport's newest carrier' awareness campaign this summer, which it hopes to clear up any confusion.

Attention has also been directed towards the airport's free Shop & Collect Service, which offers passengers the chance to buy in one EU airport and collect at their destination.

Jim O'Sullivan, chief executive of Edinburgh Airport, said: "We're reiterating the message that the vast majority of airlines allow passengers to take a bag of shopping on board in addition to their cabin baggage."

Passengers can take a bag of shopping on-board in addition to hand luggage on all airlines with the exception of Ryanair.

The Irish carrier operates a strict one-piece of hand luggage policy.

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