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Airports set to 'improve efficiency'

13 November 2009 08:22

Airports set to 'improve efficiency'

Airports in the UK are to use self-service check-in desks in a bid to both reduce costs and increase efficiency, it has been claimed.

According to the Air Transport Users Council (AUC), airports are trying to cut back on costs in ways which do not have a negative impact on passengers.

Commenting on this, industry affairs manager at the AUC James Fremantle said: "From the passenger's point of view, we have supported these moves right from the beginning and if it makes the whole process easier for passengers it will be good news for whatever reason the airlines are doing it."

He commented that, in general, the group supported moves to self-service check-in.

While being able to check themselves in may make a journey less stressful for passengers, not getting travel insurance and needing medical treatment abroad could prove traumatic, as costs for such care can be high for Brits on a break overseas, especially if you need insurance for medical problems.

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