All Policies Include Coronavirus Cover
Call for an instant quote 0345 90 80 161
Open Mon to Fri 09:00 - 17:30
Coronavirus FAQs
Questions about cover for coronavirus? Read our FAQs and find out what our policies can do for you. If you would like to contact us, please note we are currently only available 09:00 to 17:30 Monday to Friday due to reduced operational capacity. Thank you.
08 August 2014 09:06
Holiday... a reason to celebrate, but not if you have the same experience suffered by some holidaymakers in the Balearics of late
Families have spoken of scenes reminiscent of a horror movie after a vomiting bug hit 70 UK holidaymakers in Spain's Balearic Islands - just days after another 100 took ill in Egypt.
At least 50 people became sick at the Club Mac Alcudia on Mallorca, with another 20 taking ill at the Stil Victoria Playa on Menorca.
Several young children ended up in hospital as a result of the outbreak, and many families reported that their holidays had been ruined.
This illustrates why it is important to have health provision of some kind covered as part of worldwide travel insurance.
One 32-year-old woman from Washington, Tyne and Wear, described how her daughter became so ill she had to be taken to hospital. Emma Watkins described grim scenes with people "throwing up all over the place", while her three-year-old girl Faye had to be put on a drip.
Ms Watkins had been staying at Mallorca's Club Mac Alcudia with her partner John Briggs, 34, and two children, and found that the pool at the hotel had been closed without a stated reason.
Holiday firm Thomson were accused by other holidaymakers of "burying their heads in the sand" over sickness which broke out at Menorca's Stil Victoria Playa after they apparently told visitors they were "unaware" of any problems with sickness.
TripAdvisor was awash with negative comments about the hotel. One user, Susan B, from Manchester, described her family being confined to their room for 24 hours, requiring a 120-euro payment to see a doctor.
Thomson said it was aware of a "very small" number of sickness cases from the Victoria Playa hotel, and that advisers had been providing help and support to those affected. Independent investigations into the outbreak are under way, the operator said.
The outbreak follows a bug outbreak at an Egyptian resort that left 100 people ill - several of them having to be placed on a drip - at the four-star Coral Sea Waterworld complex in Sharm el Sheikh.
It is thought that the Shigella bug broke out, which can cause fever, stomach cramps and diarrhoea. Many holidaymakers reported being confined to their rooms, with some blaming the outbreak on poor hygiene and dirty forks.
28 February 2020
From tulip-filled trips to rose-tinged rests, these destinations are the perfect way to see in the new season.
[more...]
04 January 2021
Join us on a journey to Ancient Greece to discover more about history's most revered statue.
Head north for a light show like no other. Discover how you can see the Northern Lights for yourself.
Discover more about the magnificent waterfall perched on the border of Zambia and Zimbabwe.
10 December 2020
Don't sleep on the world's most impressive dormant volcano.
A destination that stands head and shoulders above the rest.
19 November 2020
Take a tour of one of South America's most captivating natural landscapes.
Discover the hidden depths of the world's most recognisable desert gorge.
It's the question on everyone's mind right now - unfortunately, there's still no easy answer...
Discover why planes are more hygienic than you might think.
Dive into Queensland's colourful coral.
02 November 2020
With the global travel industry slowly getting back on its feet, it's a great time for holiday bargain hunters. Here are our top tips for 2021.