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Holidaymakers becoming frustrated with internet bookings

26 January 2009 09:13

Holidaymakers becoming frustrated with internet bookings

Rising numbers of holidaymakers are becoming increasingly frustrated when they book holidays on the internet, according to new research.

Research commissioned on behalf of Advanced Travel Centres has found from a phone poll of 1,001 adults in April that some travellers who book their holidays online were paying up to £300 more than what they were led to believe they would.

The study found that just over half (54 per cent) booked their holidays online, although many do so through a travel agent with an online presence.

Other findings included 31 per cent wanted more guidance on what destinations to visit and 80 per cent stated that going through a travel agent was the best way to ensure a trouble free trip.

Travellers looking for a trouble free trip should make sure they take out an appropriate travel insurance policy to cover them for eventualities including cancelled flights, lost or damaged possessions or illness.ADNFCR-1320-ID-18653734-ADNFCR