Holidaymakers becoming frustrated with internet bookings
26 January 2009 09:13
Rising numbers of holidaymakers are becoming increasingly frustrated when they book holidays on the internet, according to new research.
Research commissioned on behalf of Advanced Travel Centres has found from a phone poll of 1,001 adults in April that some travellers who book their holidays online were paying up to £300 more than what they were led to believe they would.
The study found that just over half (54 per cent) booked their holidays online, although many do so through a travel agent with an online presence.
Other findings included 31 per cent wanted more guidance on what destinations to visit and 80 per cent stated that going through a travel agent was the best way to ensure a trouble free trip.
Travellers looking for a trouble free trip should make sure they take out an appropriate travel insurance policy to cover them for eventualities including cancelled flights, lost or damaged possessions or illness.