More airlines adopt mobile travel services
30 September 2010 06:44
Airlines the world over are using mobile technology to prove their customers with additional services. Last week Air France, KLM and American Airlines all launched new mobile travel services for their passengers.
The new mobile websites, which are designed for easy access from smart phones, enable passengers to check in, select their seats, check flight timetables and up to the minute flight status updates as well as receive their boarding pass.
The new sites from Air France and KLM have an additional feature which allows passengers with flexible bookings to change their tickets, something which the airlines say is a world first.
The options for mobile travel services don’t end there, it is expected that the airlines will also launch the facility for people to book their ticket from their mobile pho0ne before the end of the year.
The new features now available to American Airlines customers include the option to check and find out if their selected flight is wi-fi equipped. To do this passengers need to go to www.aa.com/wifiwidget this site holds all of the details of American Airlines’ aircraft with in-flight internet services.
Mobile technology is playing an ever more integral part in travel. In addition to airlines launching services, World First Travel Insurance is working on developing a mobile version of its travel insurance website to enable people to get travel insurance quotes when on the move.
Martin Rothwell, Managing Partner of World First Travel Insurance said: “Travellers want quick and easy access to information and services. Whether that’s flight information, tourist guides of general travel information. This is only the start of mobile travel services, I am sure that over the next few years the way we travel will be completely revolutionised by new technology and services designed with the customer in mind.”