All Policies Include Enhanced COVID-19 Cover
Call for an instant quote 0345 90 80 161
Open Mon to Fri 09:00 - 17:30
Coronavirus FAQs
Questions about cover for coronavirus? Read our FAQs and find out what our policies can do for you. If you would like to contact us, please note we are currently only available 09:00 to 17:30 Monday to Friday due to reduced operational capacity. Thank you.
05 June 2018 07:18
The Care Inspectorate has ordered Drummohr Nursing Home in Musselburgh, Scotland, to make urgent improvements
Care home demanded to make improvements amid "serious concerns"
"Serious concerns" have been raised regarding the treatment of vulnerable residents at a care home in East Lothian.
The Care Inspectorate has ordered Drummohr Nursing Home in Musselburgh, Scotland, to make urgent improvements in five areas, it's been revealed.
These focus on the hygiene conditions of the home, the quality of support, and care for residents' belongings.
Potential for further action
A spokesman for the Care Inspectorate said: "The improvement notice we have issued clearly lays out the improvements we must see so that the care experienced by residents improves quickly.
"We will visit this care home again soon to check on progress and if we are not satisfied that the matters raised are being addressed urgently, we will not hesitate to take further action.
"Everyone in Scotland has the right to safe, compassionate care which meets their needs and respects their rights."
The Care Incorporate has outlined in its notice that the home must provide sufficient care and support for each of its residents.
It also says that staff must be given clear instruction and guidance on how best to prevent illnesses like pressure ulcers and how to maintain the highest levels of hygiene.
Owner HC-One has been told to address the concerns by the end of June.
"Highest priority"
"The health and well-being of our residents is our highest priority and we take all feedback from the Care Inspectorate extremely seriously," said a spokesperson for HC-One this week.
"We are working closely with the Care Inspectorate and relevant authorities to make the improvements that are needed.
"We have a new home manager in place who is being closely supported by the wider management team and together they are already making significant progress.
"We look forward to welcoming the inspectors back in the very near future and showing them the ongoing improvements that are being made."
If you're travelling abroad with an elderly family member, don't forget to sort the relevant insurance package to cover your holidays.
04 January 2021
Head north for a light show like no other. Discover how you can see the Northern Lights for yourself.
[more...]
Discover more about the magnificent waterfall perched on the border of Zambia and Zimbabwe.
10 December 2020
Don't sleep on the world's most impressive dormant volcano.
A destination that stands head and shoulders above the rest.
19 November 2020
Take a tour of one of South America's most captivating natural landscapes.
Discover the hidden depths of the world's most recognisable desert gorge.
It's the question on everyone's mind right now - unfortunately, there's still no easy answer...
Discover why planes are more hygienic than you might think.
Dive into Queensland's colourful coral.
02 November 2020
With the global travel industry slowly getting back on its feet, it's a great time for holiday bargain hunters. Here are our top tips for 2021.
Is it possible to fly green? Discover five ways to fly more eco-friendly and reduce the impact of your air travel.
From sustainable architecture to reduced energy consumption, here's how airports around the world are helping to reduce their carbon footprints.