Thousands affected by collapse of Goldtrail Travel Ltd

19 July 2010 07:46

Thousands affected by collapse of Goldtrail Travel Ltd

Package tour firm, Goldtrail Travel Ltd, which specialises in holidays to Greece and Turkey, has gone into administration.

It is estimated that around 16,000 travellers are currently on holiday and roughly 2,000 people were scheduled to travel over the weekend.

The company was a member of the ATOL (Air Travel Organiser's Licensing) scheme.  ATOL is designed to protect people from losing money or being stranded abroad if an ATOL member goes out of business

As part of the ATOL scheme the Civil Aviation Authority (CAA) will be making arrangements to fly the Goldtrail customers who are currently overseas, home at the end of their holiday.   There will be no further outbound flights.

CAA guidance:

Goldtrail Travel Limited – ATOL 4684

Goldtrail Travel Limited t/a Goldtrail Holidays, Goldtrail Travel and Sunmar has ceased trading. There will be no further outbound flying and passengers

Passengers overseas

Goldtrail passengers overseas on flight inclusive holidays will be repatriated back to the UK.

All inbound flying from Turkey and Greece will operate as scheduled over the weekend, and up to and including Monday 19 July 2010. Passengers who are due to return to the UK are advised to go to the airport as originally scheduled

Detailed information relating to inbound flights from Tuesday 20 July 2010 will be posted onto this page as soon as they become available.

Passengers who are overseas and require assistance can telephone the CAA helpline on 0044 203 441 0846

Forward Bookings

Passengers who have flight inclusive bookings with Goldtrail are advised to contact their travel agent in the first instance.

Details on how passengers may be able to claim a refund, and a claim form will be posted onto this site by Monday 19 July 2010.

Passengers with forward bookings can telephone the CAA helpline on 0844 856 2585 although we are dealing with a high number of calls at present and people are advised not to call unless the query is urgent.

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