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Travellers confused over financial protection

26 January 2009 07:55

Travellers confused over financial protection

Nearly all holidaymakers admit that they are confused over their financial protection when travelling abroad.

In an ABTA holiday survey conducted by Ipsos MORI, 58 per cent of respondents said that they either were not aware, did not know or could not remember if financial protection was included with the last holiday they booked.

Fortunately, nearly 80 per cent of all those surveyed said that they had booked their own specialist travel insurance policy, to be on the safe-side.

Mark Tanzer, ABTA chief executive, said: "It's not surprising consumers are unclear about financial protection for holidays. The area is incredibly complicated.

"The law governing the financial protection of holidays is now outdated, and the way we all buy holidays has changed massively over the past few years."

Mr Tanzer added that many holidaymakers presumed that financial cover was included, or they did not "want to spend the time getting tangled up in that level of detail."

Research by American Express in September found that 25 per cent of holidaymakers were considering not taking out travel insurance to save money. ADNFCR-1320-ID-18812881-ADNFCR