XL victims offered currency refund
26 January 2009 08:05
Travellers affected by the folding of XL Leisure Group have been offered one piece of good news by M&S money.
Those who exchanged their currency with the Marks and Spencer subsidiary have been given the chance to switch their money back, commission free.
Customers now have the opportunity to exchange their unused currency at any one of M&S Money's bureau de changes before Wednesday 24th September.
Fraser Millar, M&S Money's head of travel services, said: "We sympathise with all those who have lost their holiday and have been unable to make alternative arrangements to travel abroad.
"By offering to refund the foreign currency in full at the same rate to which they bought it, we are hopefully taking away some of the inconvenience caused to M&S customers."
The bankruptcy of XL Leisure Group last week highlighted the importance of fully comprehensive travel insurance, which covers travellers in the event of unforeseen misfortune.
Comparethemarket.com yesterday (September 18th) warned holidaymakers to check the terms of their travel insurance thoroughly before leaving home.