All Policies Include Enhanced COVID-19 Cover
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Open Mon to Fri 09:00 - 17:30
Coronavirus FAQs
Questions about cover for coronavirus? Read our FAQs and find out what our policies can do for you. If you would like to contact us, please note we are currently only available 09:00 to 17:30 Monday to Friday due to reduced operational capacity. Thank you.
Don't hesitate to contact us if you have a question that we haven't answered in our FAQs.
If you would like to receive a copy of your policy documentation, including any medical declaration(s), please use this form
If you wish to begin the process of changing the destination and or dates of your insurance policy, please complete this short online form.
If you wish to begin the process of cancelling your policy, please complete this short online form
Claims information and contact details can be found on our claims information page
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Tourism House Woodwater Park Pynes Hill Exeter Devon EX2 5WS
0345 90 80 161
We are open Monday to Friday 09:00 to 17:30
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Is there an age limit on your cover? Our single trip policies are available to travellers aged up to 100. Travellers up to age 79 can take advantage of annual multi-trip cover.
Can I declare my medical condition(s) online? Yes. We operate a discreet online screening service so you can get the cover you need quickly and easily.
I need cover today because I'm going on holiday tomorrow. Can you help? Yes. As long as your holiday hasn't already started and there are no special circumstances we can insure you instantly. Get a quote.
Where can I see the Policy Wording? Our Policy Wording is available here.
I'm pregnant. Can I still get travel insurance? Of course. We do not have any pregnancy related exclusions as long as you have not had any complications in previous pregnancies.
Do you offer a discount for group bookings? If a group of you are going on holiday and want to insure together then we may be able to give you an even better deal. Call us on 0345 90 80 161 or get a quote online.
Not what you're looking for? Our FAQ pages contain more information on a range of relevant subjects.