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07 September 2012 10:24
Already Mrs D has recommended us to a couple of friends based upon her experience
Mrs D, from Norfolk, travels regularly to the USA to visit friends living there. She shops around each time she comes to renew her policy. But she found this more difficult when she embarked on her hunt for sensible travel insurance for a trip she has booked in October.
Mrs D has a pre-existing heart condition and is approaching her 75th birthday – a frequent cut off point for many insurers. As a result she got some very expensive quotes or restrictions on the length of cover companies could offer.
A letter in The Telegraph from someone who had experienced similar difficulties brought World First to Mrs D's attention. World First offers travel insurance for people up to the age of 100 and for hundreds of pre-existing medical conditions. She immediately gave our Customer Service line a call. The assistant she spoke to was very knowledgeable, helpful and professional. The screening questions she was asked about her health were sensible and straightforward.
Mrs D was offered a single trip policy, with medical cover for cardiomyopathy, for travel to the USA for 30 days for £302. This was by far the best proposal she had been offered so she took the policy without hesitation.
Mrs D received all her insurance paper work promptly and good order. She is very happy and confident in the travel insurance cover and customer service provided by World First. Already Mrs D has recommended us to a couple of friends based upon her experience.
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