All Policies Include Coronavirus Cover
Call for an instant quote 0345 90 80 161
Open Mon to Fri 09:00 - 17:30
Coronavirus FAQs
Questions about cover for coronavirus? Read our FAQs and find out what our policies can do for you. If you would like to contact us, please note we are currently only available 09:00 to 17:30 Monday to Friday due to reduced operational capacity. Thank you.
15 May 2012 12:37
It wasn't just about what we were asked but the way in which we were asked questions too. The assistant we spoke to was very professional, understanding and caring
That's the verdict from the Watt family, who recently bought travel insurance from World First for a family holiday to Menorca.
Mr and Mrs Watt had experienced a great difficulty in finding travel insurance for their daughter who has a rare form of cancer called rhabdomyosarcoma, asthma and cataract. She is also more susceptible to chest infections and the discomfort of dry eyes, related to her conditions.
The Watts were very disheartened as many insurers refused to cover them and those that would were quoting £500+. They continued their search on the internet and came across World First, and used the instant quote facility on our website. It all looked pretty positive so they decided to follow up their initial inquiry with a call to our customer services team as they would feel happier discussing their situation.
Mrs Watt says, "There seem to be lots of insurance on offer for people undergoing treatment. But we appeared to be in a 'no mans land' as our daughter has received treatment but not yet been given the all clear. Other insurers just couldn't deal with this but World First's approach to medical screening was refreshingly different. We were asked specifically about each of our daughter's conditions and the treatment she was receiving and timescales to get a more detailed and sensible assessment of our needs rather than lumping them altogether.
Mrs Watt adds, "It wasn't just about what we were asked but the way in which we were asked questions too. The assistant we spoke to was very professional, understanding and caring. We are absolutely delighted with the outcome. The paperwork arrived in correct order within a couple of days so we are all set for a holiday which feels a very long time coming."
With a single trip policy from World First for the family of four, covering pre-existing medical conditions for both Mrs Watt and her daughter, for just £97 we hope they have a really fantastic trip.
Find out more about World First's market leading pre-existing medical travel insurance cover.
28 February 2020
From tulip-filled trips to rose-tinged rests, these destinations are the perfect way to see in the new season.
[more...]
04 January 2021
Join us on a journey to Ancient Greece to discover more about history's most revered statue.
Head north for a light show like no other. Discover how you can see the Northern Lights for yourself.
Discover more about the magnificent waterfall perched on the border of Zambia and Zimbabwe.
10 December 2020
Don't sleep on the world's most impressive dormant volcano.
A destination that stands head and shoulders above the rest.
19 November 2020
Take a tour of one of South America's most captivating natural landscapes.
Discover the hidden depths of the world's most recognisable desert gorge.
It's the question on everyone's mind right now - unfortunately, there's still no easy answer...
Discover why planes are more hygienic than you might think.
Dive into Queensland's colourful coral.
02 November 2020
With the global travel industry slowly getting back on its feet, it's a great time for holiday bargain hunters. Here are our top tips for 2021.