Call for an instant quote 0345 90 80 161
Open Mon to Fri 08:30 - 19:00 | Sat 09:00 - 16:00 (GMT)
14 April 2011 13:59
The EU is to review compensation laws for air passengers
Compensation laws for air passengers are to be reviewed by EU lawmakers, it has been revealed.
EU regulation 261 requires airlines to cover costs when customers suffer delayed and cancelled flights - leaving huge bills after the ash cloud crisis and big freeze of last year.
The review, which comes after calls from airlines, was confirmed by European Commission vice-president Siim Kallas.
He said it would examine the regulation with a view to creating a new law in 2012.
The review will try to establish where the liability lies for payments over natural disasters or "extreme circumstances" - which have had an effect on the travel plans of many travel insurance customers over the years.
For those affected by cancellations or delays, the review aims to establish how much compensation should be paid.
Kallas said: "Overall, EU passenger rights legislation has been a huge step forwards, providing a 'safety net' for passengers, vastly reducing certain commercial practices and raising standards throughout the industry."
02 December 2019
Marvel at the world's most magnificent creatures in untouched corners of the globe.
[more...]
28 November 2019
Forget stopovers, sleeping pills and binging on in-flight entertainment. A slice of winter sun is just a short flight away.
Will you see in 2020 from a totally new destination? See how they celebrate around the world.
18 November 2019
Keen to get under the skin of the samba city? Take a look at some of the must-sees and must-dos in Rio de Janeiro.
While the Amazon amazes, there's much more to Brazil than the world's largest rainforest. Join us for an expedition into the country's lesser known natural attractions.
12 November 2019
The nation on the Nile offers intrigue beyond your wildest imagination. Check out our top 5 things to see and do.
Immerse yourself in the food, parades and spirit of America's favourite holiday, across five unique locations.
04 November 2019
Head to the Southern Hemisphere for sun, sea and spectacles of the wild kind.
As the nights draw in, we're turning our thoughts to the warmer climes of the Southern Hemisphere and treks in Patagonia that will put a spring in your step...
Escape the UK's shorter autumn days and head to the Southern Hemisphere for sun and sporting fun.
21 October 2019
Struggling for holiday inspiration? Let us inspire you with our list of book-themed breaks.
Check out our top recommendations to make the most of your time in Frankfurt, on the River Maine.