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14 April 2011 13:59
The EU is to review compensation laws for air passengers
Compensation laws for air passengers are to be reviewed by EU lawmakers, it has been revealed.
EU regulation 261 requires airlines to cover costs when customers suffer delayed and cancelled flights - leaving huge bills after the ash cloud crisis and big freeze of last year.
The review, which comes after calls from airlines, was confirmed by European Commission vice-president Siim Kallas.
He said it would examine the regulation with a view to creating a new law in 2012.
The review will try to establish where the liability lies for payments over natural disasters or "extreme circumstances" - which have had an effect on the travel plans of many
travel insurance customers over the years.
For those affected by cancellations or delays, the review aims to establish how much compensation should be paid.
Kallas said: "Overall, EU passenger rights legislation has been a huge step forwards, providing a 'safety net' for passengers, vastly reducing certain commercial practices and raising standards throughout the industry."
29 September 2016
Tour operator Thomas Cook says its earnings are still being impacted by recent terror attacks.
28 September 2016
The English tourism industry is predicted to grow faster than the overall economy every year for the next decade, according to new research.
27 September 2016
Monarch Airlines says its flights are operating as normal amid fears the firm is in financial trouble.
24 September 2016
Slim people who look physically healthy may still be at increased chance of being diagnosed with bowel cancer if they have raised insulin levels, according new research.
23 September 2016
Theresa May is being urged to give the go-ahead for flights to resume between the UK and Sharm el-Sheikh by the head of the cross-party parliamentary group on Egypt.
22 September 2016
Budget airline Jet2.com is to open its first base in the south of England at Stansted.
21 September 2016
Smoking rates have dropped to the lowest level on record in England, new figures show, suggesting messages about the health effects of cigarettes are hitting home.
20 September 2016
Concerns have been raised over flight disruptions caused by heavy drinking among passengers.
17 September 2016
British Airways' decision to launch direct flights from London to Tehran earlier this month positions Iran as one of the hottest destinations to visit in 2017, according to experts.
16 September 2016
More than 100 flights have been cancelled as French air traffic controllers go on strike again.
15 September 2016
Two thirds of MPs would support an expansion at Heathrow.
14 September 2016
TripAdvisor is launching a new homepage, making the booking of holiday activities and tours even easier.