Call for an instant quote
0345 90 80 161
Open Mon to Fri 09:00 - 17:30 | Sat 09:00 - 16:00 (GMT)
11 November 2011 09:21
British Airways is set to issue Apple's iPads to its senior cabin crew
British Airways (BA) is set to issue Apple's iPads to its senior cabin crew with an aim to revolutionise onboard customer service.
According to the airline, around 2,000 senior cabin crew across its short and long-haul network will be equipped with new iPads.
In a bid to provide a more personalised service, the devices given to the crew are loaded with specially designed software and applications which allow them to access data about passengers, such as preferences and previous travel arrangements.
With the tablet, the crew members can access data such as where each customer is seated, who they are travelling with, their Executive Club status, any special meal requests and onward flight connections.
However, ahead of setting off on a journey, passengers may find it useful to have an adequate
travel insurance policy in place.
The device also helps the crew to replace the need for the endless papers which have traditionally been given to them before a flight departs, listing the details for as many as 337 passengers.
Frank van der Post, BA's MD of brands and customer experience, said "Once the roll-out has been completed, our crew worldwide will be able to offer a premium and more thoughtful onboard service to customers in every cabin."
21 October 2016
A union is warning of travel chaos over the Christmas period at four major UK airports, unless a baggage carrier transfers staff to other companies.
20 October 2016
Thousands of passengers faced travel chaos yesterday after rail service through the Channel Tunnel was suspended because of a power failure.
19 October 2016
People planning holidays from Gatwick Airport in the run up to Christmas could face travel chaos as unions threaten to strike over a pension dispute.
18 October 2016
Eurostar has said it will cut 12 services from London St Pancras to Paris and Brussels.
15 October 2016
Tourists in Thailand are being advised to "behave respectfully" and wear "sombre" clothing as the country mourns King Bhumibol Adulyadej.
14 October 2016
Holidaymakers are being warned to buy currency in advance as exchange rates being offered are as little as 0.96 euro to the pound at airports.
13 October 2016
Scientists say there is strong evidence air pollution and vitamin D deficiency can cause dementia.
12 October 2016
More people are going on holiday than at any time in the past five years despite terror attacks and the impact of Brexit, according to a study.
11 October 2016
People from across North Carolina had to be rescued from their homes as the downgraded Hurricane Matthew blew out to sea - leaving a trail of destruction in its wake.
04 October 2016
People travelling abroad is on the rise, according to the World Tourism Organisation (UNWTO)
08 October 2016
A hurricane pelting the coast of Florida and described as a 'monster' by a local official has brought chaos to the state, with flights cancelled, homes evacuated and theme parks shut.
07 October 2016
Low-cost airline easyJet says its profits will nosedive as terrorist attacks and air traffic control strikes are taking their toll on the company.