Call for an instant quote 0345 90 80 161
Open Mon to Fri 09:00 - 17:30 | Sat 09:00 - 16:00 (GMT)
11 November 2011 09:21
British Airways is set to issue Apple's iPads to its senior cabin crew
British Airways (BA) is set to issue Apple's iPads to its senior cabin crew with an aim to revolutionise onboard customer service.
According to the airline, around 2,000 senior cabin crew across its short and long-haul network will be equipped with new iPads.
In a bid to provide a more personalised service, the devices given to the crew are loaded with specially designed software and applications which allow them to access data about passengers, such as preferences and previous travel arrangements.
With the tablet, the crew members can access data such as where each customer is seated, who they are travelling with, their Executive Club status, any special meal requests and onward flight connections.
However, ahead of setting off on a journey, passengers may find it useful to have an adequate travel insurance policy in place.
The device also helps the crew to replace the need for the endless papers which have traditionally been given to them before a flight departs, listing the details for as many as 337 passengers.
Frank van der Post, BA's MD of brands and customer experience, said "Once the roll-out has been completed, our crew worldwide will be able to offer a premium and more thoughtful onboard service to customers in every cabin."
21 July 2017
Researchers have claimed that 1 in 3 dementia cases could be prevented were people to make certain changes to their lifestyles.
[more...]
20 July 2017
A report has criticised survival rates in the UK for a number of cancers.
19 July 2017
A leading expert in health inequality has called for 'urgent investigation' after increases in life expectancy stalled in recent years.
18 July 2017
People following a so-called Mediterranean diet rich in oily fish, fresh vegetables and nuts have a lower risk of suffering dementia.
15 July 2017
If you often put in extra hours at work you may want to think again.
14 July 2017
Researchers have highlighted a link between tall men and aggressive cases of prostate cancer.
13 July 2017
More than three-quarters of long-term carers feel stressed by their role, according to a new report.
12 July 2017
Want to live a longer life? Try drinking more coffee - so say researchers.
11 July 2017
More people are diagnosed with cancer than those who are getting married each year, new research suggests.
08 July 2017
Heading off on holiday this summer? Don't forget your sunnies.
07 July 2017
Startling new figures have underlined the dementia challenge facing the country.
06 July 2017
When it comes to embarking on a new life or buying a holiday home in the sun, Spain is king among Brits.