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14 November 2011 09:05
British consulate staff are not employed to provide holidaymakers with information like Phil Collins' phone number
Travel is supposed to broaden our horizons but it would seem that many holidaymakers do not have a clue what sort of advice British consulate staff can give holidaymakers.
According to official Foreign Office records, one such holidaymaker phoned consular staff to ask for Phil Collins' phone number, while another wanted the Prince of Wales' shoe size so he could send him a pair as a gift.
British consular staff in Sydney were somewhat baffled when a man phoned them to ask what clothes he should pack for his holiday in Australia, while a man wanted the British consulate in the Bulgarian capital of Sofia to sell his home for him.
Other amusing instances include a man who phoned staff in Spain to see if they could contact a dominatrix who left him stranded at the airport, while Dubai staff fielded a call from a man who wanted them to meet his dog at customs because he was scheduled to be away when his four-legged friend arrived.
Perhaps these quirky characters could save a packet on their
travel insurance costs if they spent less time asking consular staff odd questions and more time shopping around for a better deal.
Consular affairs minister Jeremy Browne said: "We need to be able to focus primarily on helping victims of serious crimes, supporting people who have been detained or assisting people who have lost a loved one abroad."
03 December 2016
Thousands of Britons could be heading off on snow-sports holidays without appropriate travel insurance cover, it has been warned.
01 December 2016
Pilots at German airline Lufthansa are on strike again after a two-day break in their campaign of walkouts.
02 December 2016
Britons are among the top spenders in Europe when it comes to holidays, new research has found.
30 November 2016
The UK should think about resuming flights to the popular tourism resort of Sharm el-Sheikh, according to a major United Nations agency.
29 November 2016
Plans are in place to develop a new aviation arrangement between the UK and US, to ensure holidaymakers can still fly between the two countries once Britain departs the EU.
26 November 2016
Hundreds of Lufthansa flights have been grounded after pilots working for the airline took part in a strike.
25 November 2016
The US is warning its citizens that Europe is facing a "heightened risk of terror attacks" at Christmas markets and other seasonal holiday events.
24 November 2016
A groundbreaking radiotherapy machine that can track the changing position of tumours in real time will soon be used to treat cancer patients in the UK.
23 November 2016
Top airline bosses are urging the government to scrap air passenger duty ahead of Wednesday's Autumn Statement.
22 November 2016
Winter sun is now the most popular holiday type, according to new research conducted by travel experts.
19 November 2016
A holiday price increase of 10% on trips to Europe could cause tourists to postpone their getaways next year, experts are warning.
18 November 2016
British citizens will no longer be able to travel freely to Europe without paying a "travel tax" or filling in visa forms under plans unveiled by Brussels.