Call for an instant quote
0345 90 80 161
Open Mon to Fri 09:00 - 17:30 | Sat 09:00 - 16:00 (GMT)
11 July 2013 09:08
Facilities are demonstrated at the Nats centre in Hampshire
Technical problems at an air traffic control centre led to delays for some air passengers on Tuesday.
Nats, based in Swanwick, near Southampton, was forced to restrict the number of aircraft flying across the south of England because of the issue.
Although Nats said it had now identified and corrected the technical problem, setbacks such as this highlight the importance of having
travel insurance before you fly.
The company experienced computer glitches that affected flights when it first moved to the Hampshire site about 10 years ago, but the centre has worked well in recent years.
A Nats spokesperson said the "technical problems" at the Swanwick control centre on Tuesday had "not resulted in the closure of UK airspace or the suspension of all flights in or out of the UK".
The spokesperson said Nats had on Tuesday restricted the number of aircraft flying across the south of England and those taking off from airports in order to "maintain safety", adding that "our first priority will always be the safety of the flying public".
Heathrow experienced only minimal delays, as services heading south from the airport were the only flights affected, while at Gatwick only flights heading for Jersey were hit.
The traffic control issue affected all flights to and from Southampton Airport, according to an airport spokesperson. Passengers were advised to check with their airline for up to date information on Tuesday.
The Nats spokesperson apologised to passengers for any inconvenience caused and later said outbound delays were generally limited to 20 minutes.
The company worked with airports, airlines and Europe-wide organisation Eurocontrol to clear the backlog of flights to ensure disruption was kept to a minimum.
20 May 2017
Holidaymakers travelling via London City Airport will benefit from a digital air traffic control tower from 2019.
19 May 2017
Many Britons are increasing their risk of developing diseases like cancer by drinking too much alcohol, experts have suggested.
18 May 2017
People could increase their chances of developing serious illnesses after spending just two weeks as a 'couch potato', new research suggests.
17 May 2017
Holidaymakers who would like to sample the high life can now do so at one of the major airports of the United States.
16 May 2017
A star of the soap world has called for more attention to be paid to common health problems like Alzheimer's disease.
13 May 2017
Two major Scottish airports have achieved their strongest April passenger totals on record, new figures reveal.
12 May 2017
The carbon emissions of EasyJet flights have been cut to their lowest level on record, the budget airline has reported.
11 May 2017
Holidaymakers faced long queues and delays at Stansted Airport on Tuesday (May 9), due to a fault with the site's security scanners.
10 May 2017
Workers have been encouraged to find out about their full entitlement to holidays, with many thought to be missing out on paid leave.
09 May 2017
Holidaymakers have been urged to stay vigilant against potential scams.
06 May 2017
Researchers in the US are recommending that anyone experiencing the symptoms of so-called 'noisy knees' should have them checked out, as they may be an early sign of osteoarthritis.
05 May 2017
Excessive drinking among baby-boomers could pose health risks further down the line, experts have warned.