Call for an instant quote
0345 90 80 161
Open Mon to Fri 09:00 - 17:30 | Sat 09:00 - 16:00 (GMT)
11 July 2013 09:08
Facilities are demonstrated at the Nats centre in Hampshire
Technical problems at an air traffic control centre led to delays for some air passengers on Tuesday.
Nats, based in Swanwick, near Southampton, was forced to restrict the number of aircraft flying across the south of England because of the issue.
Although Nats said it had now identified and corrected the technical problem, setbacks such as this highlight the importance of having
travel insurance before you fly.
The company experienced computer glitches that affected flights when it first moved to the Hampshire site about 10 years ago, but the centre has worked well in recent years.
A Nats spokesperson said the "technical problems" at the Swanwick control centre on Tuesday had "not resulted in the closure of UK airspace or the suspension of all flights in or out of the UK".
The spokesperson said Nats had on Tuesday restricted the number of aircraft flying across the south of England and those taking off from airports in order to "maintain safety", adding that "our first priority will always be the safety of the flying public".
Heathrow experienced only minimal delays, as services heading south from the airport were the only flights affected, while at Gatwick only flights heading for Jersey were hit.
The traffic control issue affected all flights to and from Southampton Airport, according to an airport spokesperson. Passengers were advised to check with their airline for up to date information on Tuesday.
The Nats spokesperson apologised to passengers for any inconvenience caused and later said outbound delays were generally limited to 20 minutes.
The company worked with airports, airlines and Europe-wide organisation Eurocontrol to clear the backlog of flights to ensure disruption was kept to a minimum.
27 September 2016
Monarch Airlines says its flights are operating as normal amid fears the firm is in financial trouble.
24 September 2016
Slim people who look physically healthy may still be at increased chance of being diagnosed with bowel cancer if they have raised insulin levels, according new research.
23 September 2016
Theresa May is being urged to give the go-ahead for flights to resume between the UK and Sharm el-Sheikh by the head of the cross-party parliamentary group on Egypt.
22 September 2016
Budget airline Jet2.com is to open its first base in the south of England at Stansted.
21 September 2016
Smoking rates have dropped to the lowest level on record in England, new figures show, suggesting messages about the health effects of cigarettes are hitting home.
20 September 2016
Concerns have been raised over flight disruptions caused by heavy drinking among passengers.
17 September 2016
British Airways' decision to launch direct flights from London to Tehran earlier this month positions Iran as one of the hottest destinations to visit in 2017, according to experts.
16 September 2016
More than 100 flights have been cancelled as French air traffic controllers go on strike again.
15 September 2016
Two thirds of MPs would support an expansion at Heathrow.
14 September 2016
TripAdvisor is launching a new homepage, making the booking of holiday activities and tours even easier.
13 September 2016
Travellers are to be charged to use fast lanes to get through passport checks in an attempt to cut queues.
09 September 2016
People travelling to regions affected by the Zika virus outbreak should practise safe sex for at least half a year upon their return, health leaders say.