Call for an instant quote
0345 90 80 161
Open Mon to Fri 09:00 - 17:30 | Sat 09:00 - 16:00 (GMT)
11 July 2013 09:08
Facilities are demonstrated at the Nats centre in Hampshire
Technical problems at an air traffic control centre led to delays for some air passengers on Tuesday.
Nats, based in Swanwick, near Southampton, was forced to restrict the number of aircraft flying across the south of England because of the issue.
Although Nats said it had now identified and corrected the technical problem, setbacks such as this highlight the importance of having
travel insurance before you fly.
The company experienced computer glitches that affected flights when it first moved to the Hampshire site about 10 years ago, but the centre has worked well in recent years.
A Nats spokesperson said the "technical problems" at the Swanwick control centre on Tuesday had "not resulted in the closure of UK airspace or the suspension of all flights in or out of the UK".
The spokesperson said Nats had on Tuesday restricted the number of aircraft flying across the south of England and those taking off from airports in order to "maintain safety", adding that "our first priority will always be the safety of the flying public".
Heathrow experienced only minimal delays, as services heading south from the airport were the only flights affected, while at Gatwick only flights heading for Jersey were hit.
The traffic control issue affected all flights to and from Southampton Airport, according to an airport spokesperson. Passengers were advised to check with their airline for up to date information on Tuesday.
The Nats spokesperson apologised to passengers for any inconvenience caused and later said outbound delays were generally limited to 20 minutes.
The company worked with airports, airlines and Europe-wide organisation Eurocontrol to clear the backlog of flights to ensure disruption was kept to a minimum.
21 October 2016
A union is warning of travel chaos over the Christmas period at four major UK airports, unless a baggage carrier transfers staff to other companies.
20 October 2016
Thousands of passengers faced travel chaos yesterday after rail service through the Channel Tunnel was suspended because of a power failure.
19 October 2016
People planning holidays from Gatwick Airport in the run up to Christmas could face travel chaos as unions threaten to strike over a pension dispute.
18 October 2016
Eurostar has said it will cut 12 services from London St Pancras to Paris and Brussels.
15 October 2016
Tourists in Thailand are being advised to "behave respectfully" and wear "sombre" clothing as the country mourns King Bhumibol Adulyadej.
14 October 2016
Holidaymakers are being warned to buy currency in advance as exchange rates being offered are as little as 0.96 euro to the pound at airports.
13 October 2016
Scientists say there is strong evidence air pollution and vitamin D deficiency can cause dementia.
12 October 2016
More people are going on holiday than at any time in the past five years despite terror attacks and the impact of Brexit, according to a study.
11 October 2016
People from across North Carolina had to be rescued from their homes as the downgraded Hurricane Matthew blew out to sea - leaving a trail of destruction in its wake.
04 October 2016
People travelling abroad is on the rise, according to the World Tourism Organisation (UNWTO)
08 October 2016
A hurricane pelting the coast of Florida and described as a 'monster' by a local official has brought chaos to the state, with flights cancelled, homes evacuated and theme parks shut.
07 October 2016
Low-cost airline easyJet says its profits will nosedive as terrorist attacks and air traffic control strikes are taking their toll on the company.