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13 March 2012 08:39
Gatwick Airport passengers have been left without their luggage after a power cut
Thousands of holiday makers have been left without their luggage for days after a power cut at Gatwick Airport meant their baggage did not make it onto the same plane.
The outage occurred at around 3.30am on Saturday and although it was swiftly fixed, it left eight baggage belts frozen for around seven hours and 2,500 bags did not make the same journey as their owners.
One of the passengers caught up in the mishap was crime writer Peter James who was flying to the French Alps on a British Airways flight.
He tweeted: "Sunday morning in the French Alps and still no bags. British Airways have taken utter incompetence to new heights."
Travel insurance packages can help protect passengers against the cost of lost or delayed luggage.
A spokesman for the word's busiest single-runway airport said many bags were put on flights and airlines like Thomson were flying over easyJet passengers' bags to the correct destinations and passengers should be reunited with their belongings by Monday at the latest.
The airport added: "We have been working round the clock with our airlines and their handling agents to ensure bags were put on flights."
15 August 2018
A simple blood test could help GPs detect a rare form of bone marrow cancer much earlier, a new study suggests.
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14 August 2018
Passengers arriving at Heathrow Airport last month faced queues of over two and a half hours at passport control, new figures have revealed.
11 August 2018
Hundreds of Ryanair flights will not take off as planned on Friday due to pilot strikes in five countries.
10 August 2018
Fad diets that cut out carbs while increasing fat consumption could lead to an increased risk of diabetes, according to new research.
09 August 2018
HIV testing has become even more accessible after a self-testing kit was made available from a High Street retailer.
08 August 2018
Women patients are more likely to survive a heart attack if they are treated by a female doctor, a new US study has revealed.
07 August 2018
The head of British Airways has branded two-hour queues facing travellers at Heathrow's passport control as a "border farce."
04 August 2018
Simple factors such as gender and body mass can help doctors to personalise care for patients with type 2 diabetes and avoid harmful side effects, according to a study.
03 August 2018
Gatwick Express must no longer claim it runs "non-stop to Victoria station in half an hour" and "in just 30 minutes" unless it can achieve the time in most cases, a watchdog has ruled.
02 August 2018
A charity is calling for greater access to respite support after it emerged that 72% of Britain's 700,000 young carers feel lonely and isolated during the summer holidays.
01 August 2018
A plan to build new rail links with Heathrow Airport and connect Windsor's two train stations have been submitted to the Government.
31 July 2018
The head of International Airlines Group (IAG), the company that owns British Airways, is 'optimistic' about a legal challenge to end crippling strikes.