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13 March 2012 08:39
Gatwick Airport passengers have been left without their luggage after a power cut
Thousands of holiday makers have been left without their luggage for days after a power cut at Gatwick Airport meant their baggage did not make it onto the same plane.
The outage occurred at around 3.30am on Saturday and although it was swiftly fixed, it left eight baggage belts frozen for around seven hours and 2,500 bags did not make the same journey as their owners.
One of the passengers caught up in the mishap was crime writer Peter James who was flying to the French Alps on a British Airways flight.
He tweeted: "Sunday morning in the French Alps and still no bags. British Airways have taken utter incompetence to new heights."
Travel insurance packages can help protect passengers against the cost of lost or delayed luggage.
A spokesman for the word's busiest single-runway airport said many bags were put on flights and airlines like Thomson were flying over easyJet passengers' bags to the correct destinations and passengers should be reunited with their belongings by Monday at the latest.
The airport added: "We have been working round the clock with our airlines and their handling agents to ensure bags were put on flights."
18 October 2018
The UK's average life expectancy is predicted to increase from 80.8 years to 83.3 years over the next 20 years, according to new research.
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17 October 2018
Family doctors are being urged to prescribe physical activity for patients living with some of the most common medical conditions.
16 October 2018
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13 October 2018
Chris Grayling has given his "categorial assurance" to Parliament that a no-deal Brexit will not ground flights in and out of the UK, despite recent warnings from experts that this remains a possibility.
12 October 2018
The rising cost of fuel could force more airlines out of business, the boss of easyJet has warned.
11 October 2018
The image of the boozy backpacker might be a thing of the past as a new study suggests more and more youngsters are shunning alcohol completely.
10 October 2018
The NHS says just one in 10 drinks sold in English hospitals will be sugar-sweetened, as part of its bid to curb rising obesity levels.
09 October 2018
More than 260,000 diabetes patients were put at risk of lasting harm or even death during hospital stays last year due to medication errors, a new report has revealed.
06 October 2018
NHS patients with a specific type of lymphoma will soon be able to access a "game-changing" new treatment, health officials have revealed.
05 October 2018
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04 October 2018
The world's first commercial jet part-powered by a new form of biofuel touches down in London on Wednesday (3rd October).
03 October 2018
New 'hotel-style' carriages that were due to be rolled out for the Caledonian Sleeper have been delayed until next year.