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13 March 2012 08:39
Gatwick Airport passengers have been left without their luggage after a power cut
Thousands of holiday makers have been left without their luggage for days after a power cut at Gatwick Airport meant their baggage did not make it onto the same plane.
The outage occurred at around 3.30am on Saturday and although it was swiftly fixed, it left eight baggage belts frozen for around seven hours and 2,500 bags did not make the same journey as their owners.
One of the passengers caught up in the mishap was crime writer Peter James who was flying to the French Alps on a British Airways flight.
He tweeted: "Sunday morning in the French Alps and still no bags. British Airways have taken utter incompetence to new heights."
Travel insurance packages can help protect passengers against the cost of lost or delayed luggage.
A spokesman for the word's busiest single-runway airport said many bags were put on flights and airlines like Thomson were flying over easyJet passengers' bags to the correct destinations and passengers should be reunited with their belongings by Monday at the latest.
The airport added: "We have been working round the clock with our airlines and their handling agents to ensure bags were put on flights."
23 June 2017
The fall in the value of the pound could pose a shock to British holidaymakers this summer, a currency expert has warned.
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22 June 2017
Britons have been warned that they could be banned from all-inclusive holidays unless they stop making bogus food poisoning claims.
21 June 2017
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17 June 2017
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15 June 2017
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14 June 2017
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13 June 2017
UK holidaymakers could face higher costs in the months ahead following the collapse in the pound, the owner of a major travel firm has warned.
10 June 2017
Holidaymakers planning trips abroad in the coming days will be monitoring the progress of the pound closely following the surprise general election result.
09 June 2017
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08 June 2017
Two of Europe's major budget airlines enjoyed strong passenger growth last month, as the summer holiday season got under way.