Call for an instant quote
0345 90 80 161
Open Mon to Fri 09:00 - 17:30 | Sat 09:00 - 16:00 (GMT)
18 February 2013 09:31
Passengers aboard Carnival Triumph wave to those ashore after docking in Mobile (AP)
A cruise liner company boss personally apologised to passengers for the atrocious conditions they suffered when a ship was left adrift forn five days. Customers told nightmare stories of overflowing toilets, food shortages, awful smells and dangerous, dark passageways while the Triumph was adrift in the Gulf of Mexico. An engine room fire had disabled the power.
Now Carnival Cruise Lines' chief executive Gerry Cahill has said sorry on the ship's public address system, to the 3,000 holidaymakers on board, saying he appreciated their patience. Mr Cahill said that his company was proud of providing tourists with great holidays "and we clearly failed in this particular case". Such incidents highlight the need to make carefully laid plans beforehand, and you can travel in confidence with cost-effective
cruise travel insurance.
Conditions got so bad there that passengers waiting to leave the 14-storey cruiser shouted "Let me off! Let me off!" after it finally limped into dock at Mobile, Alabama. It took six arduous hours for at least four tugboats to guide the giant ship - at 893ft (272 metres) the largest cruise ship ever to anchor at Mobile - to dock. Carnival has scrapped 12 further scheduled trips aboard the Triumph.
29 September 2016
Tour operator Thomas Cook says its earnings are still being impacted by recent terror attacks.
28 September 2016
The English tourism industry is predicted to grow faster than the overall economy every year for the next decade, according to new research.
27 September 2016
Monarch Airlines says its flights are operating as normal amid fears the firm is in financial trouble.
24 September 2016
Slim people who look physically healthy may still be at increased chance of being diagnosed with bowel cancer if they have raised insulin levels, according new research.
23 September 2016
Theresa May is being urged to give the go-ahead for flights to resume between the UK and Sharm el-Sheikh by the head of the cross-party parliamentary group on Egypt.
22 September 2016
Budget airline Jet2.com is to open its first base in the south of England at Stansted.
21 September 2016
Smoking rates have dropped to the lowest level on record in England, new figures show, suggesting messages about the health effects of cigarettes are hitting home.
20 September 2016
Concerns have been raised over flight disruptions caused by heavy drinking among passengers.
17 September 2016
British Airways' decision to launch direct flights from London to Tehran earlier this month positions Iran as one of the hottest destinations to visit in 2017, according to experts.
16 September 2016
More than 100 flights have been cancelled as French air traffic controllers go on strike again.
15 September 2016
Two thirds of MPs would support an expansion at Heathrow.
14 September 2016
TripAdvisor is launching a new homepage, making the booking of holiday activities and tours even easier.