Call for an instant quote 0345 90 80 161
Open Mon to Fri 09:00 - 17:30 | Sat 09:00 - 16:00 (GMT)
Or call 0345 90 80 161
18 February 2013 09:31
Passengers aboard Carnival Triumph wave to those ashore after docking in Mobile (AP)
A cruise liner company boss personally apologised to passengers for the atrocious conditions they suffered when a ship was left adrift forn five days. Customers told nightmare stories of overflowing toilets, food shortages, awful smells and dangerous, dark passageways while the Triumph was adrift in the Gulf of Mexico. An engine room fire had disabled the power.
Now Carnival Cruise Lines' chief executive Gerry Cahill has said sorry on the ship's public address system, to the 3,000 holidaymakers on board, saying he appreciated their patience. Mr Cahill said that his company was proud of providing tourists with great holidays "and we clearly failed in this particular case". Such incidents highlight the need to make carefully laid plans beforehand, and you can travel in confidence with cost-effective cruise travel insurance.
Conditions got so bad there that passengers waiting to leave the 14-storey cruiser shouted "Let me off! Let me off!" after it finally limped into dock at Mobile, Alabama. It took six arduous hours for at least four tugboats to guide the giant ship - at 893ft (272 metres) the largest cruise ship ever to anchor at Mobile - to dock. Carnival has scrapped 12 further scheduled trips aboard the Triumph.
19 March 2019
Looking for adventure? Create your perfect Scandinavian weekend with these alternative city break ideas.
[more...]
Lower your blood pressure with these fresh, healthy foods you can add to your diet.
02 March 2019
A Flybe flight was forced to abort take-off due to the cabin filling with "smoke" while it was accelerating along the runway at Exeter Airport.
01 March 2019
Holidaymakers will soon be able to take advantage of the first direct flight from London to Scotland's Western Isles after Loganair announced three new routes.
28 February 2019
Over one in five women in the UK wrongly think a smear test can detect ovarian cancer, new research has revealed.
27 February 2019
One in 10 UK adults over the age of 40 is living with Type 2 diabetes, new analysis suggests - but the real figure could be much higher.
26 February 2019
British Airways has revealed the second of its series of retro liveries being recreated as part of the airline's 100th birthday celebrations.
23 February 2019
The price of a prescription in England is set to rise again, the Government has announced, in a move some campaigners have called disappointing.
22 February 2019
Just half an hour of exercise every morning could be as effective as drugs at lowering daily blood pressure, research suggests.
21 February 2019
A British man accidentally used the wrong passport to fly from Prague to the UK, leaving his friend stranded in the Czech capital.
19 February 2019
Hundreds of passengers have had their travel plans cancelled following the collapse of airline flybmi.
16 February 2019
Holidaymakers were left fuming after a "lack of clarity" over Brexit led a Romanian airline to cancel flights from Liverpool's John Lennon Airport.