Call for an instant quote
0345 90 80 161
Open Mon to Fri 09:00 - 17:30 | Sat 09:00 - 16:00 (GMT)
28 May 2013 09:34
The Cruise Lines International Association has pledged to ramp up protections for holidaymakers
Major cruise companies have agreed to adopt a Passenger Bill of Rights to guarantee the "safety, comfort and care" of guests following a spate of negative publicity surrounding the industry.
The measures, which will provide back-up for people with
cruise travel insurance, include full refunds for trips that are cancelled due to mechanical failure, and an emergency power source on every ship to keep systems running in the event of a main generator failure. The pledge by the Cruise Lines International Association (Clia), which represents 25 companies including Carnival, Royal Caribbean, Norwegian, Holland America and Cunard, comes in the wake of the Carnival Triumph fiasco, which saw the ship drifting for several days earlier this year without power as passengers endured filthy conditions.
Christine Duffy, president and CEO of Clia, said the idea for the Bill of Rights came about in response to demands from US senator Charles Schumer, who called for the industry to guarantee higher standards for passengers. Mr Schumer said the Bill was "a step in the right direction towards increased accountability for the cruise industry and ensuring the safety and well-being of its passengers", but warned that he still had many questions, both on the content and how the Bill will be enforced.
18 February 2017
At least 10 Britons have been injured in a speedboat accident off the icy coast of Norway.
17 February 2017
Comedian David Baddiel is trying to highlight the "epidemic" of dementia as a killer of older people in a new documentary.
16 February 2017
The public has spoken and the world's favourite cruises are being honoured by a top cruise review site.
15 February 2017
The collaborative #SkiSafe campaign has been relaunched in a bid to raise safety awareness among winter sports enthusiasts.
14 February 2017
A new "age defying" hormone could offer a breakthrough in preventing kidney and heart disease in people who suffer from diabetes.
11 February 2017
Patients needing new life-saving medication could have to wait two years after the UK leaves the EU, experts are warning.
10 February 2017
Families looking to take a cheap break in the upcoming half term are often sorely disappointed, however new research suggests Cyprus is the best destination for a well-priced trip.
09 February 2017
Europe remains the world's number one region as a travel destination - but tourism growth is slowing down, a travel industry report has said.
08 February 2017
A terminal cancer patient is determined to fulfil his dream of climbing Mount Everest, despite having just months to live.
07 February 2017
One third of holidaying families will opt for a British break this year, new research suggests.
04 February 2017
The benefits of treating back pain with medication could be outweighed by the longer-term side effects, a study suggests.
03 February 2017
Better connectivity in the north of England would see millions more air passengers pass through the region, an independent commission has found.