Call for an instant quote
0345 90 80 161
Open Mon to Fri 09:00 - 17:30 | Sat 09:00 - 16:00 (GMT)
03 January 2013 09:12
Cruise passengers who suffer delays can now seek compensation
People booking cruise tickets have been awarded more protection after new EU laws were introduced.
Customers who took flights or travelled by train were able to claim refunds for delays, but now cruise and ferry passengers who suffer delays to their journey will also be able to seek compensation.
The compensation rate will depend on the length of the delay and can vary from 25 per cent to 50 per cent of the price paid for the ticket.
Disabled passengers are also being offered the same rights to compensation as they would receive on other forms of transport as well as easier access to ferries and cruise ships.
Even with the new protection passengers planning a cruise are advised to take out the appropriate
cruise travel insurance policy.
The Passenger Shipping Association, which handles complaints for maritime passengers, said it had worked with the Department for Transport for two years in order to bring in the new changes and to give customers a better deal.
21 January 2017
Thousands of men may be able to avoid undergoing a biopsy to detect prostate cancer, as research shows MRI scans could be used to detect aggressive forms of the disease.
20 January 2017
Winter sports enthusiasts are being urged to check they have the right insurance after new research shows only 1 in 6 people are covered under their standard travel insurance policy.
19 January 2017
Nearly 1,000 people have had their holidays in Gambia cut short amid growing political unrest in the African state.
18 January 2017
Researchers at Cambridge University may have made a breakthrough in the treatment of Parkinson's disease, according to preliminary findings.
17 January 2017
Stansted Airport has made a bid to become Britain's next hub for long-haul travel, as passengers are promised seamless connection facilities and baggage transfer.
13 January 2017
Long-term goals such as travelling more and visiting new places have come above healthy eating and changing jobs in a list of the top New Year's resolutions.
14 January 2017
Some of the biggest airports in the UK have been forced to cancel flights as snow and blizzard conditions sweep parts of the country.
Stress could be as significant a risk factor for heart attacks and strokes as smoking, drinking and overeating, new research shows.
24 December 2016
Planned strikes by British Airways cabin crew on Christmas Day and Boxing Day have been suspended amid continuing industrial unrest ahead of the weekend break.
11 January 2017
A connection between diabetes and inflection in children could be a major breakthrough in developing a cure for type 1 diabetes, according to new research.
10 January 2017
A new trial aimed at tackling widespread loneliness among older people is successfully reducing isolation using community-based tactics, a report shows.
07 January 2017
People may be able to enjoy better brain health in later life by following a Mediterranean diet, research has suggested.