Call for an instant quote
0345 90 80 161
Open Mon to Fri 09:00 - 17:30 | Sat 09:00 - 16:00 (GMT)
03 January 2013 09:12
Cruise passengers who suffer delays can now seek compensation
People booking cruise tickets have been awarded more protection after new EU laws were introduced.
Customers who took flights or travelled by train were able to claim refunds for delays, but now cruise and ferry passengers who suffer delays to their journey will also be able to seek compensation.
The compensation rate will depend on the length of the delay and can vary from 25 per cent to 50 per cent of the price paid for the ticket.
Disabled passengers are also being offered the same rights to compensation as they would receive on other forms of transport as well as easier access to ferries and cruise ships.
Even with the new protection passengers planning a cruise are advised to take out the appropriate
cruise travel insurance policy.
The Passenger Shipping Association, which handles complaints for maritime passengers, said it had worked with the Department for Transport for two years in order to bring in the new changes and to give customers a better deal.
28 April 2017
Holidaymakers will be able to jet off to eight new destinations from Belfast next summer, following the expansion of a budget airline.
27 April 2017
The port city of Liverpool is to be the starting point of the biggest round the world ocean race.
26 April 2017
Nearly three-quarters of patients diagnosed with cancer in A&E had previously seen their GP with related symptoms, according to research.
25 April 2017
Researchers recently suggested cycling could reduce the risk of cancer - and now a campaign has launched urging people to get on two wheels.
22 April 2017
The flag for Britain will be flown on a global scale at the forthcoming Clipper Round the World Race.
21 April 2017
Want to lower your risk of suffering cancer or heart disease? Then get on your bike.
20 April 2017
Researchers have made a significant breakthrough in understanding the way in which breast cancer grows and spreads.
19 April 2017
Budget airline easyJet has apologised over an incident in which two passengers were ordered to leave an overbooked flight.
14 April 2017
Holidays have topped the priority lists of people approaching retirement, with close to two thirds (64%) aiming to go on more trips once they leave the world of work behind.
13 April 2017
A major bank has outlined plans to become more "dementia-friendly".
12 April 2017
Restrictions should be put in place to curb the drinking of alcohol before early-morning flights, a House of Lords committee has suggested.
11 April 2017
Drivers heading to airports and ferry ports this bank holiday weekend have been told to expect heavy traffic.