Online check-ins could mean cheaper flights
16 March 2009 07:38
The announcement by Ryanair that it is to conduct all check-ins online could help to reduce travel fares for cash-strapped holidaymakers without them having to give up on travel insurance.
That is according to the Air Transport Users Council, which suggested that cutting out check-in desks will help to keep the airline's costs down, so long as it is easy for consumers to get all the help they need online.
James Fremantle, manger of industry affairs at the council, suggested: "If it is easy for consumers to check-in, it should mean the airline costs are down which should mean cheaper fares in the long run."
However, he urged Ryanair to at least keep a representative at the airport incase passengers run into "problems with their reservations" and require help at the airport.
In February, the airline's chief executive, Michael O'Leary, told the Telegraph that Ryanair plans to remove all check-in desks and staff by the end of the year.