Almost half admit to making travel insurance claim

08 October 2008 16:52

Almost half admit to making travel insurance claim

Almost half of British travellers have admitted to making a claim on their travel insurance, new research has discovered.

Research from TripAdvisor has found from a study of 3,700 travellers from around the world that 45 per cent of British tourists have at some point had to claim on their travel insurance, compared to only 29 per cent of travellers from other destinations.

Of those that have made a claim, 22 per cent found it a frustrating process running through their problems, while 26 per cent found that it took a long time to tell their travel insurance company of their claim.

Other problems that Brits found a hindrance when making a claim, included 23 per cent finding it simply annoying dealing with the claims department and the highest majority 31 per cent finding it a hassle to substantiate their claim.

However, despite all these issues only 14 per cent of the Brits surveyed had ever been denied a claim.

And while travel insurance provides protection for many families when something goes wrong on holiday, research from Norwich Union has found it is being pushed to the bottom of a financial pile for holidaymakers.ADNFCR-1320-ID-18677283-ADNFCR

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Martin Rothwell, Senior Partner World First Travel Insurance, says:

The true test of any travel insurance comes when you need to claim. That's why people come back to World First year after year for their annual travel insurance.