Coronavirus FAQs

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Please note that due to exceptional circumstances our opening hours are currently 09:00 to 17:30 Monday to Friday. We apologise for any inconvenience.

Questions about business travel insurance

Do you cover business travel?

Yes we do. In fact we don't differentiate between business and pleasure. For example: if you buy an annual policy you will be covered to travel for business, for pleasure, on your own or as part of a group. It's all about freedom. If your work involves manual labour such as construction, please contact us to discuss the cover we can provide for you.

Does World First offer all policy types to all destinations?

We provide cover for all sorts of people, going to all sorts of places. Our flexible options are available to you no matter where you are going – as long as the Foreign & Commonwealth Office isn't advising against travelling to your chosen destination.

Is my mobile phone covered?

Not automatically. But we know it's important on a business trip. Our gadget extension should give you the cover you need and it's easy to add to your policy. Call our customer service team on 0345 90 80 161 to discuss your options.

Are my gadgets covered?

You will probably be taking a tablet or smartphone on your business trip. Our policies don't automatically cover them. But we do offer a gadget extension that's easy to add to your policy and should give you all the cover you need. Call our customer service team on 0345 90 80 161 to find out more.

Who underwrites World First?

World First is underwritten by a specialist travel insurance underwriter called Travel Insurance Facilities. They are authorised and regulated by the Financial Conduct Authority – and you can find out a little more about them on this page.

What happens if I need emergency medical assistance abroad?

Once you have contacted the local emergency services, the best thing to do is to contact Emergency Assistance Facilities as soon as you. They operate our medical assistance service and are available 24/7 to provide you with information. They will even liaise with foreign medical facilities on your behalf if necessary. All the information you need is on this page.

Still have questions?

Get in touch and we'll get right back to you!

and speak to one of our UK-based expert advisors

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