All Policies Include Coronavirus Cover

Cruise travel insurance questions

Am I covered to go on a cruise?

Not automatically, but we can cover cruises. Just add the optional cruise extension to your policy during the quote process. You can find out what you get with our cruise cover here. If you have already purchased your policy and want to add cruise cover, call our customer service team on 0345 90 80 161.

What do you class as a cruise?

We define a cruise as: a trip involving a sea or river voyage of more than 3 days in total duration, where transportation and accommodation is primarily on an ocean/river going passenger ship.

How do I contact you?

You can reach our UK customer service team by phone, email or online chat. Or you can give us a nudge to call you. Whatever suits you best. All the details you need are on our Contact Us page.

Can I get a quote online?

Yes, we've made it easy to get a quote online. The step-by-step process takes just a few minutes to complete. You can get started here. Alternatively feel free to call us on 0345 90 80 161.

What is the maximum sum you will offer for cancellation expenses?

We can provide up to £5,000 cover for cancellation costs with our Premier policy.

What happens if I need emergency medical assistance abroad?

Once you have contacted the local emergency services, it's best to contact the Medical Emergency Service as soon as you can. All the information you need is on this page.

Is repatriation covered?

Yes, our policies provide cover for up to £10,000,000 worth of medical costs. That includes the cost of repatriation where deemed medically necessary and authorised by the Medical Emergency Service.

Still have questions?

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Click here if you are a non UK resident or have already travelled.
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